Technical Sales Specialist

This is a fully remote position, open to applicants in Germany, +1 more country.

📋 Description

• Identify and pursue new business opportunities to support the global expansion of the installed base.

• Conduct laboratory workflow analyses, site assessments, and provide product/configuration recommendations in collaboration with the Sales Director and Technical Applications Manager.

• Establish and nurture relationships with laboratories, positioning yourself as a trusted advisor.

• Collaborate with end-user accounts and channel partners/distributors to enhance account management and foster growth.

• Provide technical training both remotely and on-site, across domestic and international locations.

• Ensure comprehensive reporting and traceability of issues, resolutions, and corrective measures, including the escalation of product non-conformance trends and utilization.

• Offer local and remote technical support regarding operational or maintenance aspects of system equipment.

• Oversee and execute on-site high-level support, corrective maintenance, installation, and qualification of instruments in pathology laboratories.

⛳️ Requirements

• A bachelor's degree in Medical Sciences.

• Proven success in a sales/business development role within the healthcare sector.

• Familiarity with laboratory automation solutions, with a strong preference for knowledge of medical laboratories.

• Exceptional interpersonal, communication, and influencing skills (both written and verbal), utilizing business-friendly and user-friendly language with a commercial focus.

• Ability to think creatively to resolve complex customer challenges.

• A strong inclination towards customer service.

• Highly self-motivated, results-oriented, and organized, capable of managing multiple tasks with a clear sense of ownership and priority.

• A valid full driver's license and access to a reliable vehicle.

🏝️ Benefits

• A customer-centric culture that promotes innovation and collaboration.

• Technical training provided for end users, channel partners, and Customer Solutions Specialists.