Technical Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and nurture relationships with builders, dealers, distributors, architects, developers, general contractors, and other important industry stakeholders.

• Provide support across various sales channels, including direct retail, distribution, dealer networks, and turnkey building providers.

• Operate within a brand-neutral environment, assisting multiple product lines and market pathways.

• Educate customers on technology platforms, product details, and processes throughout the sales and construction phases.

• Manage video training sessions and product manuals to address onsite challenges and issues.

• Assist customers in comprehending metal building systems, product applications, and installation methods.

• Identify and cultivate new business opportunities across diverse customer segments and markets.

• Collaborate with customer service, operations, engineering, and sales leadership to ensure customer and project success.

• Support customers with systems, processes, project coordination, and product selection.

• Aid in business development initiatives to enhance the adoption of light gauge steel building solutions.

• Deliver exceptional customer service, resolve issues, and manage customer expectations effectively.

• Establish customer credibility through communication, product expertise, promptness, and relationship management.

• Conduct site visits for key first-time customers and installers to verify inventory management, structural compliance, and installation practices.

• Act as a liaison between sales teams and customers for design assistance, software troubleshooting, and engineering-related order modifications.

• Provide sales support during the selling process and assist with technical software navigation for product updates and enhancements.

• Occasionally travel to customer locations or trade shows for onsite assistance.

⛳️ Requirements

• Bachelor’s degree with a minimum of 3 years of relevant experience in the construction industry.

• At least 2 years of experience in steel building design and/or erection.

• Proven history of gaining a comprehensive understanding of customer and market needs.

• Self-motivated individual with the capacity to prioritize tasks, manage multiple projects, and work autonomously.

• Proficient in MS Office Suite, CRM systems, and other ERP order software.

• Excellent oral and written communication abilities.

• Strong organizational and time management skills.

• Willingness to travel up to 50% of the time.

• Ability to occasionally lift product samples, literature, or training materials weighing up to 25 lbs.

• Proactive team player with a customer-focused mindset.

• Must be at least 18 years of age to apply.

🏝️ Benefits

• Bonus opportunities.

• Medical benefits available starting on day 1.

• Dental benefits commencing on day 1.

• Vision benefits effective from day 1.

• Paid time off (PTO).

• Paid holidays.

• Flexible spending account (FSA).

• Life insurance coverage.

• Long-term disability (LTD) benefits.

• Short-term disability (STD) benefits.

• 401k retirement plan.

• Employee Assistance Program (EAP).

• Discount programs.

• Tuition reimbursement opportunities.

• Training programs.

• Professional development offerings.