Technical Sales Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Assist the Account Executive in enhancing Greatbatch Medical's revenue and market share within designated territories and accounts.

• Deliver outstanding customer service and find innovative ways to utilize Greatbatch Medical's capabilities to address customer challenges.

• Act as the main customer liaison and oversee customer development programs from inception to implementation.

• Foster relationships between customers and Greatbatch project teams, organizing project meetings, customer visits, and activities across development teams and facilities.

• Leverage technical knowledge to engage with customers and Greatbatch technical teams, ensuring projects are completed on time and within budget.

• Function as a technical authority, facilitating technical consensus while identifying opportunities to enhance the value proposition.

• Participate in product development meetings and address scope modifications, additional RFQs, and relationship management needs throughout the product development process.

• Assist sales in the development and management of proposals for new opportunities.

• Provide program updates to Account Executives, the Director of Operations, Product Development, Engineering, and other internal departments.

• Collaborate with the Project Manager to manage and communicate pipeline milestones and program deliverables.

• Coordinate inputs from sales and marketing to support project deliverables.

• Aid sales by engaging in discussions regarding new product opportunities and capabilities presentations.

• Ensure program management and goal achievement for new projects and contract business extensions.

• Take ownership of customer-driven Quality Agreements in coordination with the Greatbatch QA team.

• Assist marketing by providing technical insights for product roadmaps, marketing strategies, and strategic market analysis.

• Attend trade shows, conferences, and industry events.

• Help resolve issues related to contracts, forecasts, demand, quality, and other customer concerns.

• Perform additional functions as needed.

⛳️ Requirements

• Bachelor’s degree in business or a related discipline; engineering degree preferred.

• Minimum of 5 years of experience in a Technical Sales Manager position.

• Proficient in account development, territory management, prospecting, sales calls, sales strategy, and pipeline oversight.

• Prior experience collaborating with customer project teams and cross-functional groups.

• Self-motivated and able to operate independently without daily supervision.

• Strong sense of accountability and focus on deadlines/results.

• Good foundational selling abilities, persuasive skills, and business insight.

• Comfortable navigating conflict and ambiguity.

• Excellent personal time management skills.

• Strong orientation towards process management and project management expertise.

• Robust analytical and problem-solving capabilities.

• Proficient computer skills.

• Exceptional communication abilities.

• Willingness to travel 15–20% domestically within the United States and internationally.

🏝️ Benefits

• Cash-based incentive program.

• Medical, dental, vision, disability, and life insurance.

• Adoption benefits.

• Parental leave after one year.

• Optional supplemental life insurance.

• Critical illness insurance.

• Hospital indemnity insurance.

• Accident insurance.

• 401(k) plan with company matching contributions.

• 80 hours (10 days) of company-designated holidays per year.

• Annual allocation of paid time off.