Technical Sales Engineer

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Plan, prepare, and conduct live software demonstrations for the Rocscience product suite, customized to meet customer applications, industries, and engineering challenges.

• Lead technical discovery discussions to gain insights into customer workflows and challenges.

• Identify suitable Rocscience solutions and provide hands-on demonstrations.

• Support the sales process through evaluations, trials, and proofs of concept.

• Assist the sales team in qualifying and advancing opportunities.

• Serve as a technical point of contact for customer inquiries.

• Offer practical advice on modeling techniques, workflows, and geotechnical applications.

• Foster trusted relationships with customers.

• Conduct software training, technical workshops, and courses throughout the APAC region.

• Represent Rocscience at conferences, industry events, customer meetings, and technical forums.

• Share customer feedback and insights with Sales, Technical Services, Product, and Engineering teams.

• Report directly to the Sales Director, APAC.

⛳️ Requirements

• A degree in Geotechnical Engineering, Mining Engineering, Civil Engineering, Geology, or a closely related field.

• A minimum of five years of experience in an engineering-related position.

• Strong practical experience with RS3, including proven expertise in 3D finite element modeling of geotechnical issues.

• A solid foundation in geotechnical and rock mechanics principles, encompassing slope stability, finite element analysis, limit equilibrium, settlement, groundwater, and rock and soil behavior.

• A customer-focused mindset, complemented by strong listening and discovery abilities.

• Excellent written and verbal communication skills, with the capability to explain complex technical concepts, assumptions, reliability, and risk to diverse audiences.

• Confidence in presenting and demonstrating technical content to individuals and groups.

• Willingness to travel within Australia and occasionally internationally.

• Highly regarded: Expertise in open-pit slope stability and rock mechanics, particularly within the Australian mining and resources sector.

• Highly regarded: Familiarity with the broader Rocscience product suite, including Slide2, Slide3, RS2, Settle3, RSPile, RocSlope2, RocSlope3, RocFall2, RocFall3, and Dips.

• Highly regarded: Previous experience in technical sales, applications engineering, product specialist, or geotechnical consulting roles.

• Highly regarded: Hands-on site or operational experience in mining, tunneling, or civil infrastructure projects.

• Highly regarded: Experience in delivering software training, technical courses, workshops, or conference presentations.

🏝️ Benefits

• Competitive compensation and benefits.

• Support for ongoing professional development and chartership.

• Exposure to challenging and high-profile projects across the Asia-Pacific region.

• Opportunity to collaborate with and learn from technical experts within Rocscience's global team.

• Inclusive workplace environment.

• Reasonable accommodations available throughout the recruitment process upon request.