Technical Sales Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Strategically plan, prepare, and execute live software demonstrations for the Rocscience product suite, customized to align with customers' applications, industries, and engineering challenges.

• Conduct technical discovery discussions to grasp customer workflows and challenges effectively.

• Identify suitable Rocscience solutions and provide hands-on demonstrations.

• Assist in the sales cycle by facilitating evaluations, trials, and proofs of concept.

• Support the sales team in qualifying and advancing opportunities.

• Serve as a technical point of contact for customer inquiries.

• Offer practical insights on modeling techniques, workflows, and geotechnical applications.

• Cultivate trusted relationships with customers through technical expertise, promptness, and an understanding of their business and engineering needs.

• Deliver software training sessions, technical workshops, and courses throughout the APAC region.

• Represent Rocscience at conferences, industry events, client meetings, and technical forums.

• Relay customer feedback and insights to Sales, Technical Services, Product, and Engineering teams.

• Report directly to the Sales Director, APAC.

• Establish yourself as a reliable technical resource for customers across Australia, New Zealand, and the wider APAC region.

⛳️ Requirements

• A degree in Geotechnical Engineering, Mining Engineering, Civil Engineering, Geology, or a closely related field.

• A minimum of five years of experience in an engineering-related position.

• Extensive hands-on experience with RS3, showcasing proficiency in 3D finite element modeling of geotechnical issues.

• A solid understanding of geotechnical and rock mechanics principles, including slope stability, finite element analysis, limit equilibrium, settlement, groundwater, and soil and rock behavior.

• A customer-focused attitude, along with strong listening and discovery abilities.

• Capability to align software solutions with a customer’s engineering challenges rather than just presenting a list of product features.

• Excellent written and verbal communication skills.

• Proficiency in conveying complex technical concepts, assumptions, reliability, and risks to diverse audiences.

• Confidence in presenting and demonstrating technical material to both individuals and groups.

• Willingness to travel within Australia and occasionally internationally.

• Experience in open-pit slope stability and rock mechanics, especially within the Australian mining and resources sector (highly regarded).

• Familiarity with the broader Rocscience product suite, including Slide2, Slide3, RS2, Settle3, RSPile, RocSlope2, RocSlope3, RocFall2, RocFall3, and Dips (highly regarded).

• Previous roles in technical sales, applications engineering, product specialization, or geotechnical consulting (highly regarded).

• Practical site or operational experience in mining, tunneling, or civil infrastructure projects (highly regarded).

• Background in delivering software training, technical courses, workshops, or presentations at conferences (highly regarded).

🏝️ Benefits

• Competitive salary and benefits package.

• Support for continuous professional development and chartership.

• Engagement with challenging and high-profile projects across the Asia-Pacific region.

• Opportunities to work with and learn from technical experts within Rocscience's global team.

• Chance to represent industry-leading geotechnical software utilized in mining and infrastructure projects worldwide.

• A collaborative, engineering-focused environment that values technical excellence, curiosity, and practical problem-solving.

• An inclusive workplace that provides reasonable accommodations during the recruitment process upon request.