Technical Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Sales in the pre-sales phase to grasp prospect requirements, business workflows, technical environments, and integration needs.

• Facilitate technical discovery discussions and suggest suitable Priority products, APIs, integration methods, and established solution paths.

• Act as a technical subject-matter expert during prospect meetings, addressing inquiries regarding APIs, integrations, product functionality, data flows, technical requirements, and platform capabilities.

• Create and present product demonstrations tailored to the specific business needs of prospects.

• Simplify complex technical concepts into clear, business-oriented language for both technical and non-technical audiences.

• Evaluate technical feasibility, integration considerations, dependencies, limitations, and risks throughout the sales process.

• Identify opportunities that require custom development or solution architecture and facilitate transitions to Solution Architects, Product, or other technical teams.

• Collaborate with Product and technical teams to stay informed about platform capabilities, APIs, integration options, enhancements, and roadmap developments.

• Create and maintain reusable technical sales resources, including demonstration environments, integration diagrams, API guidance, technical FAQs, and discovery materials.

• Document recurring prospect requirements, technical objections, and integration needs, providing valuable feedback to Product and Sales leadership.

• Assist Sales with technically accurate solution strategies in proposals, presentations, and customer-facing materials.

⛳️ Requirements

• Over 4 years of experience in sales engineering, solutions consulting, technical consulting, implementation, integrations, or a similar customer-facing technical role.

• Experience in supporting a B2B software, SaaS, payments, fintech, financial services, or other technology-oriented sales organization.

• Strong knowledge of APIs, including REST APIs, authentication methods, webhooks, data structures, and common integration concepts.

• Ability to comprehend customer technical environments and convert business requirements into practical integration strategies.

• Experience in conducting technical discovery sessions and delivering customer-facing product demonstrations.

• Excellent presentation and communication skills, capable of conveying technical concepts to both technical and business audiences.

• A commercial mindset that balances technical accuracy with the objectives and pace of the sales process.

• Strong problem-solving abilities and judgment to discern when an opportunity can be supported using standard capabilities versus when additional technical architecture is necessary.

• Capacity to collaborate effectively across Sales, Product, Engineering, Solution Architecture, Implementation, and Operations.

• Ability to manage multiple opportunities and technical evaluations simultaneously in a fast-paced environment.

• Requires prolonged sitting, standing, bending, stooping, and stretching.

• Must be able to lift 10 pounds.

• Requires eye-hand coordination, manual dexterity, and a normal range of hearing and vision (with or without correction).

🏝️ Benefits

• Bonus programs

• 401(k) match

• Employee Stock Purchase Program (ESPP)

• HSA and FSA options

• Financial wellness resources and employee discount programs

• Medical, dental, and vision coverage

• Mental health support for employees and dependents through Lyra Health

• Family planning and women's health benefits through Carrot

• Gym membership reimbursement and virtual wellness programs (including yoga)

• 3 weeks PTO to start, with unlimited PTO after the first year

• Education expense reimbursement

• Leadership development programs

• Certified Payments Professional (CPP) certification support