Technical Sales Engineer

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Collaborate with account executives throughout the entire sales process, from initial discovery to deployment, maintenance, and upgrades/renewals.

• Design and deliver product demonstrations specifically for the energy and utilities sector.

• Create and present use cases focused on asset performance management and decision-making analysis.

• Work closely with clients to grasp their technical and business needs.

• Contribute technical insights to proposals, RFPs, marketing materials, and sales documentation.

• Address and resolve technical inquiries during the sales process.

• Keep abreast of industry standards and the company's software offerings.

• Tailor technical solutions to meet business requirements during sales presentations.

• Collaborate with account executives to develop target-account and sales strategies.

• Work with implementation teams to ensure seamless transitions from sales to deployment.

• Provide initial technical training to new clients.

• Investigate customer challenges and analyze market trends and competitor intelligence.

• Build relationships of trust with technical stakeholders, including asset/maintenance engineers, system planners, procurement teams, and executive leaders.

• Maintain relationships post-sale to uncover upselling and cross-selling opportunities.

• Offer feedback to product and delivery teams based on client insights and industry developments.

• Establish processes to enhance internal and external workflows.

• Travel internationally for on-site customer meetings, conferences, speaking engagements, networking events, and internal corporate functions.

• Report directly to the Head of Growth or a designated representative.

⛳️ Requirements

• Proven expertise in B2B enterprise software with an emphasis on technical sales.

• Practical experience in one or more core programming languages, with the capability to discuss past projects and contributions.

• Quick and effective learner of new complex skills.

• In-depth knowledge of the energy and utilities sectors, particularly in asset performance management and decision analytics.

• Experience in highly regulated industries is advantageous.

• Proficient in articulating complex technical concepts to both technical and non-technical audiences.

• A problem-solving approach centered on aligning technical solutions with business results.

• Excellent self-directed research abilities.

• Proficiency in CRM systems, data analysis tools, and relevant technical software such as APM, GIS, ERP platforms, or simulation tools.

• Bachelor's degree in a technical field such as applied sciences or engineering.

• Capacity to work independently, take initiative, and collaborate effectively as part of a team.

• Experience in customer-facing sales positions; B2B experience preferred.

• Intermediate proficiency in at least one programming language, including Python, JavaScript, C++, C#, Java, Rust, or R.

• Ideal candidates should be based in Toronto or in Eastern Canada/USA within a 60-minute radius of a major international airport.

• Willingness to travel globally approximately 30–50% of the year.

🏝️ Benefits

• Fully remote work environment.

• Flexible working hours, with core hours from 10:00 AM to 3:00 PM in your local time zone.

• Autonomy in a diverse range of responsibilities.

• Opportunities for career advancement.

• Exposure to cross-disciplinary projects.

• Competitive base salary along with performance-based incentives.

• Stock options available.

• Paid time off and comprehensive benefits.

• Health spending account included.

• Optional in-person office spaces for collaborative work and client hosting.