Technical Sales Account Manager – Structural Solutions

This is a fully remote position, open to applicants in Washington.

📋 Description

• Implement sales plans and strategies that align with the SBU and sustainability objectives to retain, develop, and acquire clients.

• Create and execute tailored action plans based on individual customer roadmaps.

• Achieve sales and distribution goals within the designated territory or accounts.

• Cultivate customer relationships and execute initiatives focused on customer needs and feedback.

• Collaborate with KAM and Sales teams regarding customer-related tasks, priorities, activities, and pricing strategies.

• Oversee technical customer service for line trials and address customer requests and complaints.

• Implement pricing, promotional, and KAM strategy initiatives.

• Direct or manage distributor sales teams and third-party representation.

• Ensure excellence in execution at points of sale, including merchandising and brand representation.

• Conduct field, market, job site, or store visits and monitor implementation, promotions, and inventory levels.

• Coordinate educational initiatives and assess sales impact with technical advisors.

• Handle customer order processing, negotiate agreements, and manage reporting and contract administration.

• Manage overdue payments, block orders as necessary, and utilize CRM tools, data analytics, and automation to enhance sales performance.

⛳️ Requirements

• Proven experience in sales and customer relationship management.

• Strong understanding of market dynamics and customer needs.

• Excellent communication and interpersonal skills.

• Ability to develop strategic plans and execute them effectively.

• Proficiency in CRM tools and data analytics.

• Strong problem-solving abilities and a customer-focused mindset.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive benefits package including health, dental, and retirement plans.

• Flexible working arrangements to support work-life balance.