Technical Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee comprehensive delivery plans, timelines, milestones, and execution for intricate implementations.

• Transform contracts and statements of work into structured plans that highlight dependencies, risks, and responsible parties.

• Raise significant scope, timeline, and technical decisions with well-defined recommendations.

• Directly engage in technical design and scoping with clients, focusing on integrations, data flows, SSO/IAM, security, and API agreements.

• Establish and manage governance frameworks, including steering committees, working groups, sprint reviews, and executive updates.

• Collaborate with FutureFit AI Product, Engineering, Data, and Customer Success teams alongside customer teams and external partners.

• Oversee risks, dependencies, scope, timelines, budgets, and formal change control processes.

• Create and maintain RAID logs, decision documentation, integration maps, milestone plans, and status updates.

• Foster customer confidence and provide transparent communication regarding program status.

• Develop repeatable delivery playbooks for professional services and document implementation methodologies.

⛳️ Requirements

• A minimum of 5 years of experience with complex, cross-functional technology implementations.

• At least 3 years in a leadership capacity, responsible for scope, timelines, and delivery results.

• Proficient in reading API specifications and understanding integration strategies.

• Knowledgeable about SSO/IAM and the trade-offs associated with data pipelines.

• Capable of engaging in meaningful discussions with senior engineers.

• Strong planning, tracking, and communication systems.

• Experience in generating milestone plans, RAID logs, decision logs, and status updates.

• Experience working with multiple stakeholders, including customers, internal teams, and external partners.

• Proven ability to manage executive-level stakeholders up to C-suite or agency leadership.

• Excellent written and verbal communication skills.

• High level of agency and comfort with ambiguity.

• Direct experience with state or federal government agency implementations, workforce, labor, education, or social services technology projects is a plus.

• Familiarity with WIOA, RESEA, TAA, or other federal workforce funding programs is an advantage.

• Experience managing systems integrators or subcontractors is beneficial.

• Working knowledge of SSO (SAML/OIDC), IAM, REST/GraphQL APIs, ETL/data pipelines, and case management or CRM systems is advantageous.

• PMP, PgMP, or similar formal program management certification is preferred but not mandatory.

• Experience in an early-stage or scale-up setting is an additional asset.

• Must reside in the United States.

• Must be legally authorized to work in the United States.

• Availability to work during EST/EDT business hours.

• Willingness to travel occasionally.

• Prepared to undergo a background check if necessary.

🏝️ Benefits

• Primarily remote work environment.

• Occasional travel to customer locations for essential implementation activities.

• Attendance at the annual company offsite event.

• Reasonable accommodations available for disabilities.

• Additional benefits and employment privileges.

• Commitment to an equal opportunity and inclusive workplace.