Technical Program Manager – Marketing

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Take ownership of program management and delivery within the Marketing Technology portfolio, ensuring that initiatives are in alignment with Marketing and Technology priorities.

• Lead intricate, multi-functional MarTech programs from planning to delivery, encompassing roadmaps, achievements, dependencies, risks, testing, deployment, and user adoption.

• Collaborate with Marketing, Product, Engineering, Architecture, Data, Analytics, and other teams to synchronize priorities and facilitate successful execution.

• Provide governance and oversight across the marketing technology landscape, which includes platform integrations, technology lifecycle planning, technical debt management, and investment priorities.

• Drive communication and reporting at the executive level regarding program health, risks, dependencies, decisions, and significant achievements.

• Identify opportunities to streamline and enhance the MarTech ecosystem by assessing new technologies, improving integrations, and fostering process and platform enhancements.

⛳️ Requirements

• Proven experience in leading large, complex technology programs across various functions and influencing teams without direct authority.

• Familiarity with Marketing Technology platforms and ecosystems, including marketing automation, CRM, CMS, consumer information, insights, and digital experience technologies.

• Sound understanding of system integrations, APIs, data flows, platform dependencies, and enterprise SaaS technologies.

• Outstanding communication, relationship-building, facilitation, and problem-solving skills, with a history of working directly with senior leadership.

• Experience with Agile/Scrum, Kanban, or SAFe methodologies and tools such as Jira and Confluence.

• PMP or a similar program/project management certification is preferred.

• Experience in spearheading enterprise MarTech transformation or modernization initiatives is preferred.

• Familiarity with Salesforce Marketing Cloud, Salesforce Data Cloud/CDPs, CMS platforms, CRM, and digital analytics technologies is preferred.

• Experience collaborating with teams across Marketing, Web/eCommerce, Data & Analytics, Architecture, and Engineering is preferred.

🏝️ Benefits

• A comprehensive and rewarding Total Rewards package.

• A discretionary incentive bonus program with a target of 15% annually for individual performance (not guaranteed).