Senior Technical Program Manager, Consumer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete delivery process for intricate, cross-functional programs, from defining the problem to launching and following up post-launch, ensuring that scope, milestones, dependencies, and success metrics are established and monitored.

• Facilitate the operational rhythm for programs through kickoffs, status updates, dashboards, and risk management in collaboration with Product, Engineering, Design, Data, and business partners.

• Proactively identify risks and inter-team dependencies, implement mitigation strategies, and escalate issues when leadership decisions are required.

• Collaborate with Engineering leaders to assess technical trade-offs related to reliability, scalability, and long-term sustainability.

• Convert product and business objectives into actionable program plans and determine program-level KPIs for prioritization and decision-making.

⛳️ Requirements

• Over 7 years of experience as a Technical Program Manager, Engineering leader, or in a similar capacity, managing large technical programs within a rapidly growing consumer technology company.

• Demonstrated success in leading cross-functional initiatives amidst considerable ambiguity, tight deadlines, and regulatory constraints, with a proven capacity to manage programs independently from initial framing to launch.

• Technical proficiency in modern distributed systems adequate for engaging with Staff+ engineers on architecture, design considerations, and decision sequencing.

• Experience in defining program-level KPIs and utilizing dashboards and data to inform prioritization, with a history of influencing results without direct authority across Product, Engineering, and business teams.

• Knowledge of trading, brokerage, payments, or other high-throughput fintech products, or familiarity with crypto, web3, or DeFi ecosystems.

• Responsible utilization of generative AI, ensuring human oversight to produce business-ready outputs and drive measurable enhancements in workflow efficiency, cost, and quality.

🏝️ Benefits

• Equity eligibility

• Bonus eligibility

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k)

• Quarterly in-person working sessions known as “surges”