Technical Program Manager, Infrastructure Delivery

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Take ownership of specified infrastructure workstreams, milestones, dependencies, risks, decisions, and deliverables within larger programs.

• Ensure effective day-to-day execution across engineering, operations, vendors, and external collaborators.

• Create and sustain project plans, critical paths, dependencies, RAID documentation, and execution status reports.

• Collaborate with Infrastructure Engineering, Network, DC Operations, Platform, Security, Hardware, and other teams.

• Link engineering execution in Jira to broader infrastructure milestones and delivery commitments.

• Proactively identify blockers and cross-functional dependencies, steering them towards resolution.

• Assist in hardware deployments, network and storage projects, datacenter expansions, migrations, and capacity growth initiatives.

• Cultivate technical expertise across workstreams to comprehend dependencies and challenge delivery assumptions.

• Deliver succinct updates regarding progress, risks, decisions, and mitigation strategies.

• Enhance Infrastructure Delivery processes, tools, documentation, and execution frameworks.

• Gradually assume a wider scope to independently lead comprehensive infrastructure programs.

⛳️ Requirements

• Minimum of 5 years of experience in Technical Program Management, infrastructure program/project management, or a related field.

• Proven track record in leading programs within infrastructure, cloud, platform, SRE, systems, networking, hardware, or datacenter settings.

• Solid understanding of program management principles, including project planning, milestones, critical paths, dependencies, RAID logs, and stakeholder engagement.

• Capability to grasp technical architecture, requirements, and dependencies without direct implementation.

• Demonstrated ability to drive execution across various technical teams without direct authority.

• Proficient in managing details while maintaining an overview of broader program outcomes.

• Excellent communication skills across engineering, operations, vendors, and leadership levels.

• Adaptable to evolving requirements, priorities, ownership, and processes.

• High learning agility and enthusiasm for datacenter and AI infrastructure.

• Experience in supporting compute, network, storage, cloud infrastructure, hardware deployment, or capacity expansion initiatives.

• Familiarity with hardware vendors, colocation providers, VARs, or external partners.

• Experience coordinating programs using Smartsheet.

• Experience managing engineering execution through Jira.

• Knowledge of infrastructure capacity planning or hardware lifecycle management.

• Exposure to GPU infrastructure, AI/ML infrastructure, HPC, or distributed systems.

• Background in a startup, high-growth company, or similarly dynamic technical environment.

🏝️ Benefits

• Medical, dental, and vision insurance for employees and eligible dependents.

• RSUs.

• 401(k) matching (U.S.).

• Pension contributions (U.K.).

• Unlimited Paid Time Off (PTO).

• Company holidays and floating holidays.

• Two weeks of company closure each winter.

• Paid parental and family leave.

• Annual learning and development allowance.

• Wellness stipend.

• Work-from-home stipend.

• Four weeks of paid sabbatical leave after four years of service.

• Flexible work schedules.

• Hybrid work model for office-based teams.

• Complimentary meals at office hubs.