Technical Program Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Establish clear product goals and technical specifications in collaboration with business and customer stakeholders.

• Participate in the complete lifecycle of professional services projects.

• Evaluate statements of work and offer insights on resource allocation, timelines, and financial plans.

• Create and uphold customer-oriented project management methodologies, such as Waterfall, Scrum, or Kanban.

• Formulate, sustain, and disseminate implementation strategies, project timelines, budget discrepancies, and risk evaluations.

• Organize and lead daily stand-ups, weekly status updates, and various Scrum ceremonies.

• Oversee project financials and resource deployment.

• Collaborate with internal team leaders, phase managers, and external subcontractors to address project challenges impacting quality or client objectives.

• Spot opportunities for further services, such as statements of work, change requests, and support contracts.

• Handle multiple concurrent projects, ensuring timely and high-quality delivery across various workstreams.

• Deliver intricate software and cloud initiatives, including mobile applications, custom mapping tools, data analytics, engineering tasks, and AI/ML solutions.

• Guide customer interactions from project initiation to go-live and continuing support.

• Report directly to the Engineering Lead.

⛳️ Requirements

• 5-7+ years of experience in a Technical Program or Project Management capacity, ideally within a professional services or cloud technology setting.

• Profound knowledge of Agile software development practices, particularly Scrum and Kanban, in a dynamic and often remote environment.

• Strong business insight with a proven track record of managing large-scale projects and budgets.

• Exceptional interpersonal and communication abilities, capable of connecting technical personnel with non-technical stakeholders.

• Proficient in Jira, Slack, Monday.com, and Google Workspace.

• Bachelor’s Degree in Project Management, Computer Science, or a similar field, or equivalent professional experience.

• Professional Project Management certification or Scrum Master Certification is preferred.

• Previous experience in a software engineering position or a related technical field is advantageous.

• Experience leading projects that involve AWS, Azure, or GCP is preferred.

• Ability to read or write code in Java, C#, JavaScript, or Python is preferred.

• Experience in diagnosing and resolving technical issues while assessing product performance metrics is preferred.

• Applicants must already have work authorization in the country where the job is located; visa sponsorship is not available.

🏝️ Benefits

• Freedom to Work program: Set your own schedule and location (as appropriate).

• Principal program: Earn the opportunity to become an owner of the firm.

• Flexible paid time off/vacation.

• Career development: Explore a wide range of learning and growth opportunities within and across industries.

• Health, life, vision, and dental insurance.

• Paid sick time.

• Retirement plan.

• Fitness reimbursement.

• Pet insurance.

• Identity protection.

• Technology stipend.

• Employee assistance program.

• Meaningful assignments that improve quality of life around the world.