Technical Program Management, Director

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee extensive platform engineering initiatives from the stages of architecture and planning to implementation, migration, production readiness, and operational adoption.

• Ensure alignment of platform roadmaps, architectural decisions, technical milestones, capacity needs, budgets, risks, and cross-platform dependencies with the enterprise technology strategy.

• Create technical governance for architecture reviews, engineering standards, security and compliance controls, release readiness, service-level objectives, operational acceptance, and escalation procedures.

• Offer senior leadership insights into roadmap progress, platform adoption, deployment performance, reliability, capacity, security risks, technical debt, critical dependencies, and remediation strategies.

• Facilitate decision-making among stakeholder groups with conflicting priorities, dependencies, and timelines for delivery.

• Manage production readiness and platform adoption efforts, including migration planning, performance and resilience validation, security assessments, disaster recovery, operational runbooks, support readiness, go-live criteria, and post-launch adoption monitoring.

• Collaborate with engineering teams to enhance the developer experience through self-service capabilities, standardized delivery pipelines, reusable platform services, infrastructure as code, automated controls, and measurable reductions in delivery friction.

• Establish program management standards, templates, and execution practices to ensure consistent delivery across programs.

• Lead enterprise-level platform engineering programs that encompass cloud infrastructure, developer platforms, shared services, security, reliability, and application delivery.

• Work alongside engineering leaders, architects, product teams, and business stakeholders to convert platform strategy into actionable roadmaps, delivering secure, scalable, and resilient capabilities.

⛳️ Requirements

• A minimum of 12 years of experience in program management or project management, leading enterprise-level initiatives across business, product, and technology teams.

• At least 8 years of experience managing intricate technology programs that involve cloud infrastructure, developer platforms, distributed systems, infrastructure automation, continuous delivery, observability, cybersecurity, service reliability, or enterprise platform modernization.

• A minimum of 8 years of experience utilizing Agile, Waterfall, or hybrid delivery models in complex engineering programs.

• Proficient in architecture decision tracking, release planning, dependency management, capacity planning, risk remediation, and production-readiness governance.

• Ability to translate architecture trade-offs, reliability issues, security risks, technical debt, capacity limitations, and delivery dependencies into actionable decisions and recommendations for executive leadership and governance reviews.

• Experience in developing comprehensive program plans, milestone reporting, resource views, and remediation strategies.

• Working knowledge of cloud architecture, APIs, distributed systems, networking, identity and access management, container platforms, infrastructure as code, observability, software delivery pipelines, and site reliability engineering practices.

• Bachelor’s degree or higher in business administration, technology, finance, or a related field, or an equivalent combination of education, relevant experience, and/or military background.

• Valid and unrestricted U.S. work authorization is required.

• Candidates requiring current or future sponsorship will not be considered.

• This position is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine, or Washington.

• Experience in platform engineering in payments, banking, financial technology, or another regulated industry is highly desirable.

• Experience with platform portfolio management, technical roadmap planning, engineering capacity planning, cloud cost optimization, lifecycle management, or modernization investment decisions is a plus.

• Familiarity with engineering roadmaps, architecture documentation, source control, continuous integration and delivery, infrastructure automation, observability, service management, dependency tracking, and delivery governance tools is advantageous.

🏝️ Benefits

• Equal Opportunity Employer.

• Reasonable accommodations are available for applicants with disabilities.

• Employment with a global fintech and payments organization.