Technical Product Manager – AI, Operations

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assume responsibility for the technical operation of the AI-driven learning platform.

• Guarantee the quality of new features and the foundational infrastructure.

• Serve as the liaison between Product, Technology, and AI services.

• Actively engage in the formulation of product strategy.

• Convert the content requirements of the Psychology Team into technical solutions.

• Facilitate coordination among the Psychology Team, backend, and frontend development teams.

• Provide updates on development progress to ensure a mutual understanding.

• Contribute to the product roadmap based on testing outcomes, support insights, and technology scouting.

• Prioritize upcoming implementations effectively.

• Conduct systematic testing of new features, identify issues promptly, and make go-live decisions.

• Establish and enhance QA processes continuously.

• Conduct systematic testing of both frontend and backend in the event of errors and validate fixes.

• Utilize the ticketing system to maintain clarity and traceability.

• Manage the Google Cloud environment and access to third-party AI providers.

• Oversee projects, permissions, quotas, and costs efficiently.

• Configure and integrate new platforms and AI services seamlessly.

• Ensure infrastructure is secure, well-documented, and scalable.

• Address user inquiries and provide support for technical issues.

• Analyze inquiries, feedback, and usage data; identify bugs; and propose enhancements to the learning experience.

• Keep an eye on the market for LLMs, text-to-speech, speech-to-text, and video avatars.

• Assess new models and tools, providing well-reasoned recommendations for advancing the AI stack.

⛳️ Requirements

• A technical background along with a completed university degree.

• Technical proficiency, curiosity, and a readiness to quickly learn new topics.

• Interest in generative AI and a commitment to developing a comprehensive technical understanding of the product and platforms.

• Proficient in both German and English.

• Excellent communication skills with the capability to facilitate collaboration between the Psychology Team, Development, and users.

• Ability to articulate technical concepts clearly, provide constructive feedback, and document information in an easily understandable manner.

• Independent and solution-focused working style.

• Openness to working in a dynamic startup environment characterized by flexibility, speed, and the chance to influence outcomes.

• Experience in administering cloud environments, preferably Google Cloud.

• Familiarity with managing access, permissions, and projects.

• Initial professional experience in technical product management, IT administration, cloud, or QA/testing is advantageous.

• Software development experience is a plus.

• Experience working remotely with strong self-organization skills while away from company locations.

🏝️ Benefits

• Innovative AI application with a significant impact.

• Strong team dynamics and rapid progress.

• Collaborative, equitable work environment featuring quick decision-making, genuine transparency, and a welcoming team culture.

• Opportunity to actively shape the product, work processes, and methodologies.

• Regular discussions about expanding responsibilities and corresponding salary growth.

• Offices available in Greven, Cologne, and Munich.

• Fully remote work options available.

• Regular in-person meetups.