Senior Technical Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of strategic product decisions for the existing product line and ensure its alignment with Appspace’s overarching product strategy.

• Collaborate with engineering teams on platform architecture and core frameworks to influence product decisions.

• Implement the AI Development Lifecycle (AIDLC) from initial discovery through to final delivery.

• Guarantee the adoption and proper utilization of platform frameworks throughout the product line.

• Lead initiatives at the platform level and manage cross-product features.

• Oversee the execution of the roadmap, prioritize tasks, manage escalations, and ensure delivery quality.

• Propel Annual Recurring Revenue (ARR) growth through customer acquisition, expansion, and retention efforts.

• Convert customer escalations and support insights into prioritized product decisions.

• Conduct structured customer discovery processes.

• Collaborate with product and engineering leadership to refine platform architecture and AI strategy.

• Represent the product line in cross-functional collaborations with GTM, Customer Success, and Engineering across global teams.

• Develop an understanding of new product lines and apply both technical and strategic judgment across the platform.

⛳️ Requirements

• Over 7 years of product management experience in the enterprise SaaS sector.

• Proven track record of managing the delivery of complex, technically intricate product lines.

• Experience in delivering digital signage products.

• Familiarity with developing and managing partner integrations.

• Technical expertise in engaging with platform architecture and core frameworks at an engineering level.

• Demonstrated experience within an AI development framework.

• Proven ability to manage roadmaps under pressure, address escalations, and deliver outcomes that impact business metrics positively.

• Capability to evaluate product-line structure, identify necessary fixes or refactoring, and connect to the broader product strategy.

• Ability to associate product decisions with new logo acquisition, expansion, and retention strategies.

• Experience in customer discovery and analyzing support data.

• Familiarity with products where the underlying architecture influenced product decisions.

• Effective communication skills with customers, engineering teams, product management, and other stakeholders.

🏝️ Benefits

• Competitive salaries

• Medical coverage

• Dental coverage

• Vision coverage

• Disability coverage

• Employer-paid life insurance

• Mental health resources

• 401(k) plan

• Fully paid parental leave program

• Generous PTO

• Flexible work schedules

• Remote work opportunities

• Paid company holidays

• Appspace Quiet Fridays (No non-essential internal meetings scheduled)

• Casual dress work environment