Technical Inside Sales Specialist

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Create precise and timely quotations for Engineered-To-Order products based on customer RFQs.

• Act as the main technical sales representative, offering product recommendations.

• Oversee ETO orders from the quotation phase through to fulfillment.

• Ensure quality and compliance throughout the manufacturing process.

• Interpret and apply customer electrical specifications in accordance with IECEx, ATEX, and NEC standards.

• Collaborate with engineering, pricing, manufacturing, and customer support teams.

• Present competitive proposals in a timely manner.

• Deliver excellent customer service through effective communication, technical expertise, and proactive follow-ups.

• Assist in continuous improvement initiatives for ETO quoting processes, workflows, and overall customer experience.

• Maintain accurate data and documentation within CRM and ERP systems like Oracle and Vendavo.

• Identify opportunities to enhance customer satisfaction, product alignment, and foster long-term relationships.

⛳️ Requirements

• A minimum of 5 years of relevant experience with a bachelor’s degree; or 3 years with an advanced degree; or equivalent work experience.

• Strong technical aptitude with the capability to understand complex electrical products.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Exceptional verbal and written communication skills in English.

• Ability to accurately follow both written and verbal instructions.

• Must have legal authorization to work in the United States; visa sponsorship is not available.

• Preferred working knowledge of NEC, IECEx, and ATEX standards.

• Prior experience in technical sales or related positions is preferred.

• Familiarity with ERP systems such as Oracle is preferred.

• Experience with hazardous area products is advantageous.

🏝️ Benefits

• Competitive compensation.

• Medical insurance plans.

• Dental and vision coverage.

• Employee Assistance Program.

• 401(k) plan.

• Tuition reimbursement.

• Employee resource groups.

• Recognition programs.

• Flexible time off plans.

• Paid parental leave (for both maternal and paternal roles).

• Vacation and holiday leave.

• Opportunities for career development.

• Access to mentorship, training, and leadership programs.

• Award-winning employee development initiatives.