Inside Sales Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Transform pre-qualified leads into new clients while also encouraging existing customers to make repeat purchases.

• Handle both incoming and outgoing sales calls efficiently.

• Evaluate calls, establish rapport, identify sales needs, and offer detailed information about our company's products and services while adhering to established call-flow guidelines.

• Achieve conversion targets, booking-rate objectives, monthly revenue benchmarks, and other key performance indicators.

• Market residential pest control services and other related offerings in accordance with standard operating procedures.

• Set up service accounts for new clientele.

• Gather credit card details for autopayment on all new accounts created.

• Arrange inspections and quality-control visits for sales inspectors and technicians.

• Operate multiple software applications simultaneously while inputting real-time data, placing orders, and accessing existing accounts.

• Meet the goals outlined in the Monthly Development Plan.

• Accurately enter lead information into databases.

• Provide one-call resolution support to existing customers.

⛳️ Requirements

• High School Diploma or a recognized equivalent.

• Prior experience in inside sales is mandatory.

• Outstanding written, verbal, and interpersonal communication abilities.

• Strong customer service orientation.

• Minimum typing speed of 50 words per minute with a 90% accuracy rate; a typing assessment will be conducted.

• Basic knowledge and skill proficiency with Google Suite, including Gmail, Google Sheets, and Google Docs.

• Capability to perform basic mathematical calculations.

• Must be legally eligible to work in the United States.

• Successful completion of pre-employment assessments, including a criminal background check, drug screening, clean driving record review, and verification of work history, educational qualifications, licenses, and certifications.

• Bilingual proficiency in English and Spanish is preferred but not required.

• Veterans of the military are strongly encouraged to apply.

🏝️ Benefits

• Health, dental, vision, and life insurance coverage.

• The employer covers 80% of individual-only health, dental, and vision premiums and 60% for dependents.

• Life insurance provided at no cost to employees.

• Access to an Employee Assistance Program with 24/7 app-supported services.

• 401(k) plan with company matching up to 4%.

• Two weeks of paid time off during the first year of employment.

• Six paid holidays and one paid floating holiday.

• Opportunities for bonuses and commissions.

• Comprehensive paid training program.

• Company-sponsored licensure.

• Employee discounts available.

• Employee Referral Bonus of $2,000.

• Clear pathways for career growth and advancement.

• Comprehensive and affordable benefits package reviewed annually.