Inside Sales Representative

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Act as the main daily point of contact for designated channel partners.

• Deliver prompt, high-quality assistance to channel partners.

• Cultivate strong professional relationships and become a reliable resource for partner inquiries, needs, and opportunities.

• Aid with product information, pricing, quotes, ordering, programs, and general sales-related inquiries.

• Collaborate with internal Mitel teams to address partner issues.

• Convey Mitel programs, promotions, product updates, resources, and initiatives.

• Evaluate sales data and partner performance metrics to offer insights and recommendations.

• Partner with marketing teams to create partner enablement materials, promotional campaigns, and sales resources.

• Engage with partners to uncover opportunities, follow up on leads, and stimulate sales activity.

• Assist partners throughout the sales process, from opportunity identification to closing.

• Help partners select suitable Mitel solutions based on customer needs.

• Track partner activity and pinpoint opportunities for increased revenue, product adoption, or expansion.

• Work with internal teams to improve channel partner satisfaction and optimize processes.

⛳️ Requirements

• Bachelor's degree or equivalent experience in place of education.

• Over 2 years of experience in inside sales, customer service, account management, or a similar role.

• Strong enthusiasm for technology, telecommunications, and channel sales.

• Exceptional communication and interpersonal skills with an aptitude for relationship building.

• Analytical mindset with expertise in Microsoft Excel, PowerPoint, and CRM tools.

• Experience with Salesforce is advantageous.

• Self-driven, eager to learn, and capable of working both independently and collaboratively.

• Strong organizational skills and meticulous attention to detail.

• Must not require sponsorship for U.S. work authorization.

🏝️ Benefits

• Affordable Medical, Dental, Vision, Life, and Disability Insurance.

• Matching 401(k) plan.

• Paid time off (holiday, vacation, and sick leave).

• Employee Assistance Program.

• Reward and Recognition Programs.

• Commission included in total target compensation.

• Inclusive working environment and commitment to workforce diversity.