Technical GTM Enablement Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the onboarding and ramp-up process for technical go-to-market positions.

• Create and consistently enhance structured programs that boost the productivity of new hires.

• Set uniform technical standards across various teams.

• Develop technical field frameworks and playbooks for discovery, proof-of-concept, evaluation standards, architecture guidance, technical handoffs, and readiness for escalation.

• Establish and sustain technical certifications as the platform evolves.

• Drive technical preparedness for product launches in collaboration with Product and Product Marketing teams.

• Transform subject-matter knowledge from Product, Product Marketing, and field technologists into scalable enablement resources.

• Collaborate with Sales Enablement on technical discovery, evaluation strategies, competitive differentiation, and solution positioning.

• Create AI-driven tools, agents, and workflows for the technical organization.

⛳️ Requirements

• Over 5 years of experience in technical, customer-facing roles such as solutions engineering, solutions architecture, customer success engineering, technical account management, implementation, or forward-deployed work.

• Proven experience in building enablement for technical teams, rather than merely delivering it.

• Proficient hands-on experience with APIs, SDKs, integrations, and developer workflows.

• Capable of conducting live demonstrations, reviewing customer integrations, troubleshooting L1-level issues, and engaging in architecture discussions.

• Experience in creating onboarding, certification, or technical development programs that have been successfully completed by individuals.

• Proven ability to distill subject-matter expertise from busy professionals and convert it into tangible resources.

• Must have developed a tool, agent, script, or workflow that has effectively eliminated repetitive tasks.

• Familiarity with an AI-native operating model, with workflows fundamentally reliant on AI.

• Preferred experience with speech recognition, TTS, voice agents, LLM orchestration, or developer-focused API products.

• Experience enabling both pre-sales and post-sales technical roles is preferred.

• Working knowledge of Python, TypeScript, workflow tools, agent frameworks, or similar technologies is preferred.

• Strong writing and narrative skills necessary for articulating complex technical concepts are preferred.

• Must be legally authorized to work in the country where the position is located.

• Must indicate whether visa sponsorship is currently or prospectively required.

🏝️ Benefits

• An AI-first operating environment that provides opportunities to actively engage with and experiment with advanced AI tools.

• A fast-paced, adaptable work environment that emphasizes continuous learning.

• Equal employment opportunities for all candidates.

• Voluntary self-identification for race, ethnicity, gender, and veteran status without adverse treatment.