Head of Go-to-Market Operations

This is a fully remote position, open to applicants in Florida.

📋 Description

• Facilitate the weekly go-to-market meeting, conduct deal reviews, and maintain the scorecard review cadence.

• Establish and monitor leading indicators for each active project, ensuring that HubSpot serves as the reliable single source of truth.

• Implement committed actions with designated owners, backup personnel, scheduled next steps, and follow-up processes.

• Oversee executive event production, which includes vendor management, audience engagement, syndication, pre-arranged one-on-one meetings, and post-event outreach.

• Manage the operating system for the consultant channel, encompassing briefing materials, communication timelines, brief intake, and attribution.

• Coordinate partner operations across ServiceNow, AWS, resellers, and other strategic alliances.

• Maintain account lists and trigger signals, converting them into a weekly call order for the revenue team.

• Supervise GTM tools and data integrity, including essential fields, source attribution, meeting evaluations, workflows, automation, and reporting.

• Develop the GTM operations function as the company expands, identifying requirements for hiring, agencies, fractional resources, technology, and automation.

• Align fractional, agency, and internal marketing resources across media, content, and events, linking output to the pipeline.

• Assist in the production of case study content and award submissions.

• Prepare the weekly leadership overview, offering insights on what is effective, what is stalled, what should be eliminated, or what needs adjustment.

• Create a reliable operating rhythm and scorecard within the first 90 days.

⛳️ Requirements

• 6–8+ years of experience in revenue operations, GTM operations, or growth/business operations within a B2B services, consultancy, or agency environment.

• Preferred experience in selling complex solutions to mid-market and enterprise clients.

• Demonstrated experience managing an operating cadence for a revenue team, including pipeline assessments, scorecards, and QBR-style reporting.

• Proven experience in managing partner or consultant channels to drive pipeline growth.

• Proficient in HubSpot or a similar CRM at the administrative level, with expertise in fields, workflows, sequences, attribution, and dashboards.

• Experience working closely with a founder or CEO.

• Capacity to engage in constructive disagreements and hold senior colleagues accountable without hierarchical authority.

• Highly organized, persistent, detail-oriented, and skilled at closing loops.

• Genuine curiosity about AI and a quick learning ability.

• AI-native mindset in utilizing AI and automation for research, reporting, follow-up, analysis, and GTM execution.

• Comfortable working with a small, fast-paced, remote-first team.

• Exceptional candidates with non-traditional backgrounds but a strong track record at this level are encouraged to apply.

🏝️ Benefits

• Remote-first work environment.

• Flexible location preference, ideally for candidates within approximately two hours of Eastern Time.

• Opportunity to play a key role in building and eventually leading the GTM operations function.

• Independence and influence in a highly hands-on operational role.