Technical Field Sales Expert

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Identify and develop new business opportunities while targeting potential customers across the designated territory.

• Cultivate and expand existing customer relationships through regular site visits and technical support.

• Advocate for Morgan's electrical carbon products, which include carbon brushes, brush holders, slip ring assemblies, and related solutions.

• Perform equipment inspections, gather performance data, and offer recommendations to enhance reliability and operational efficiency.

• Establish and maintain a sales pipeline through CRM activities and thorough territory planning.

• Draft proposals, quotations, and engage in contract discussions, along with commercial recommendations.

• Conduct product presentations, technical reviews, and customer meetings.

• Provide post-installation support to customers to ensure satisfaction and long-term success.

• Track market activities and competitor strategies to uncover opportunities for increasing market share.

• Collaborate with engineering, product management, quality assurance, customer service, and operations teams.

• Keep precise visit reports, opportunity tracking, and sales forecasts.

• Share innovative ideas for enhancing sales processes, customer engagement, and business growth.

• Travel approximately 75% within the assigned territory.

⛳️ Requirements

• 3-5 years of technical sales experience in industrial markets.

• Comprehensive knowledge of DC motors, AC motors, generators, slip rings, commutators, brush rigging, and rotating electrical equipment.

• Proven experience in troubleshooting, maintenance practices, equipment reliability, and failure analysis.

• Familiarity with electrical carbon products, carbon brushes, collector systems, or similar applications.

• Experience engaging with customers in mining, metals, steel, energy, pulp & paper, oil & gas, or comparable heavy industrial sectors.

• Proficient in interpreting technical drawings, schematics, specifications, and test reports.

• Confidence in presenting solutions, discussing technical options, and negotiating commercial agreements.

• Experience utilizing CRM platforms for managing opportunities and customer relationships.

• A proactive and self-motivated approach with the ability to effectively manage a large territory.

• Exceptional relationship-building skills and the credibility to serve as a trusted technical advisor.

• A bachelor's degree in Engineering or a related technical discipline is preferred.

🏝️ Benefits

• Competitive compensation package, inclusive of incentive opportunities and benefits.

• Remote-based position with travel throughout the assigned territory.

• Opportunity to oversee a well-established industrial territory with considerable growth potential.

• Extensive customer interaction and the autonomy to manage your territory as you see fit.

• Exposure to a diverse array of industrial customers and critical equipment applications.

• The opportunity to collaborate with engineering, product, quality, and operations specialists.