Technical Enablement Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage technical enablement programs for Sales Engineers, Solutions Architects, Professional Services Engineers, Data Protection Analysts, and other technical go-to-market roles.

• Take charge of technical onboarding, including role-specific ramp plans, hands-on labs, readiness milestones, and certification processes.

• Oversee the technical training schedule, which encompasses product deep dives, architecture, integrations, deployment strategies, competitive analysis, and technical selling skills.

• Create and sustain demo environments, sandboxes, lab exercises, and proof-of-concept playbooks.

• Design and deliver technical presentations, workshops, playbooks, and on-demand training resources.

• Collaborate with Product, Engineering, and Product Marketing to transform features, releases, and roadmap updates into effective enablement materials.

• Strengthen Cyberhaven’s value-selling methodology through training, coaching support, proof-of-concept and opportunity reviews, and follow-ups.

• Assist Sales Engineers in linking technical capabilities to customer outcomes through discovery processes.

• Establish standards for organizing, owning, and maintaining technical content.

• Develop role-specific growth paths and convert subject-matter expertise into scalable training, certification, and resource offerings.

• Provide support to Sales and SE leadership during Sales Kickoff events, technical summits, and hands-on workshops.

• Ensure that enablement programs are scalable and measurable by utilizing reusable content, labs, AI, performance data, governance, and metrics.

⛳️ Requirements

• Strong technical expertise in Sales Engineering, Solutions Architecture, Customer Success Engineering, or Technical Training.

• Capability to dive deep into a complex product.

• Knowledge of cybersecurity and data protection, including DLP, DSPM, insider risk, data lineage, cloud and SaaS security, endpoint security, identity management, and AI security, or a willingness to quickly learn related areas.

• Familiarity with the enterprise technical sales cycle, which includes discovery, demonstrations, POCs/POVs, architecture and security reviews, and technical win/loss analysis.

• Proven experience in developing enablement programs, content, or labs within a growth-stage B2B technology organization.

• Background in working with rapidly changing products and expanding go-to-market teams.

• Experience in assisting teams to adopt a value-selling methodology within a complex enterprise sales environment.

• Ability to evaluate Sales Engineer technical and selling skills, identify gaps, and create development plans.

• Proficiency in creating content, facilitating discussions, and presenting intricate architecture and market dynamics as compelling value narratives.

• Hands-on experience using AI for enablement purposes, including content generation, call analysis, and coaching.

• Experience in developing customer-facing training or technical certification programs is a plus.

🏝️ Benefits

• Equity

• Bonus plan

• Market-competitive compensation

• Geo-based compensation adjustments

• AI-assisted interview note-taking opt-out

• Equal opportunity employment