Technical Director – North America

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate and sustain vital customer relationships with veterinarians and nutritionists.

• Spearhead strategic initiatives alongside prominent industry influencers, organizations, key opinion leaders, research institutions, and both national and regional industry associations.

• Offer technical support to the sales team during virtual and in-person customer engagements.

• Present technical information at specialized industry events, key prospect meetings, and customer gatherings.

• Create technical documents, including bulletins and papers, to enhance the value proposition within the industry.

• Produce and maintain technical materials to support product offerings.

• Identify and formulate plans to bridge value gaps through third-party research, complementary products, internal studies, and/or technical papers.

• Actively engage in industry and professional associations.

• Collaborate with Marketing to coordinate campaign messaging and documentation.

• Utilize Salesforce CRM to refresh the Technical dashboard and record interactions with customers, prospects, and key influencers.

• Identify training needs and facilitate or deliver necessary training for the sales team.

• Compose technical reports.

• Develop protocols for field trials.

• Analyze and structure data derived from trials.

⛳️ Requirements

• MSc in poultry science/animal science or DVM.

• Over 5 years of experience in the poultry or swine industry.

• Practical understanding of the poultry industry, including its structure and key influencers.

• Proven track record in a technical service role that involves introducing new products and concepts to targeted customers and/or markets in collaboration with sales and marketing.

• Exceptional customer service skills for both internal and external clients.

• Ability to collaborate effectively in cross-functional teams to meet customer and product goals.

• Strong technical and scientific expertise.

• Proficient in writing, executing, analyzing, and presenting protocol results for research or sales support.

• Highly organized and an effective planner in resource utilization.

• Adaptable and responsive to changing market demands.

• Excellent interpersonal and communication abilities.

• Outstanding written, verbal, and presentation skills.

🏝️ Benefits

• Competitive compensation package commensurate with the responsibilities of the position and your experience.

• Comprehensive benefits.

• Opportunity to work from home (when not traveling).