Technical Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct and interpret applicable standards and regulations for DEKRA Certification, Inc.

• Continuously disseminate information on standards and offer ongoing training for staff and auditors.

• Coordinate organizational initiatives to enhance efficiency and financial performance.

• Oversee safety and health accountability, communication, monitoring performance, managing incidents, and implementing corrective actions.

• Provide leadership, guidance, and performance oversight for internal team members and external contractors.

• Conduct workforce planning, coaching, development, resource allocation, and ensure alignment with business and technical goals.

• Serve as the lead auditor for AS9100, ISO 9001, and various other standards.

• Act as the designated Certification Official for both accredited and unaccredited standards.

• Maintain and expand accreditations and recognitions in pertinent market segments.

• Create market-specific presentations and collaborate with Marketing and Sales to attract new clients.

• Implement DEKRA technical certification regulations in conjunction with the Aerospace Program Manager.

• Implement accreditation requirements, which include auditor commissioning and review of audit records.

• Develop, modify, and update sector-specific processes, procedures, and work instructions.

• Manage updates and ensure distribution of clear audit procedures.

• Evaluate auditor and office staff competencies and carry out onboarding knowledge, qualification, and competence assessments.

• Provide initial and ongoing training on audit processes, certification industry knowledge, and updates on technical conformity.

• Assess, enforce, and update auditor qualifications and adherence to additional requirements.

• Define roles and responsibilities for Subject Matter Experts (SMEs) and ensure their completion.

• Facilitate the selection of SMEs and auditors to maintain impartiality.

• Create, manage, and adhere to a unified internal audit program.

• Conduct quarterly Management Reviews related to the ANAB Accreditation program.

• Manage both internal and external audit findings, follow-ups, and reporting to upper management.

• Maintain and routinely update the DEKRA Management Systems Manual.

• Attend external office audits and selected client-site witness audits.

• Document and track external findings in the Action Log.

• Draft, discuss, and finalize responses to external findings.

• Ensure timely and complete implementation of corrective changes to the DCI system.

⛳️ Requirements

• Master’s degree or equivalent; or four to ten years of relevant experience and/or training; or a combination of education and experience.

• At least three years of experience in quality management.

• Experience in supervising staff or teams.

• Practical experience in establishing, auditing, leading, and maintaining an ISO/AS quality system.

• Technical expertise relevant to the assigned unit.

• Experience in leading and representing the organization during external notified body audits.

• Ability to aid in the harmonization of accreditation programs.

• Excellent interpersonal, verbal, written, and presentation abilities.

• Capability to work independently or as part of project teams.

• Strong analytical and problem-solving skills while managing multiple projects and meeting deadlines.

• Proactive attitude along with exceptional organizational skills.

• Ability to work autonomously.

• Willingness to travel domestically up to 40–50% of the time, including overnight stays; occasional international travel may be necessary.

• Availability for communication across various time zones may be required.

• Ability to lead teams and demonstrate a high level of professionalism.

• Capability to work in diverse client locations, environments, and conditions.

• Flexibility to work various shifts based on client activities.

• Ability to endure extensive, challenging travel and long periods of driving.

• Capacity to move and operate with a full range of motion.

• Ability to lift 25–50 lbs. of luggage.

• Capability to perform extended periods of computer-based work and standing.

• Must be authorized to work in the United States; visa sponsorship is not available.

• Relocation assistance is not available.

🏝️ Benefits

• Eligibility for bonuses, subject to plan terms and conditions.

• Medical and prescription health care benefits.

• Dental insurance.

• Vision insurance, including coverage for Domestic Partners.

• Company contribution to Health Savings Account.

• Flexible Spending Account for qualifying health care and dependent care expenses.

• Paid time off, which includes vacation, sick leave, and floating holidays.

• Mental and emotional support resources available through the Employee Assistance Program.

• Participation rewards through the Wellness Program.

• Paid Parental Leave.

• Assistance for domestic and international travel.

• 401(k) plan with employer matching.

• Company-paid Short- and Long-Term Disability benefits.

• Group term life insurance with options to purchase additional coverage.

• Access to the Working Advantage corporate discount program.

• Education Assistance Program.

• Assistance with Student Loan Repayment.

• Resources for internal training and development.

• Participation in the LEAD Forward Leadership Development Program.

• Involvement in the annual Career Goal Setting and Performance Review cycle.

• Remote work model available.