Technical Delivery Manager

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Enhance visibility into the work, ownership, and delivery risks of external teams.

• Ensure that delivery plans are realistic, transparent, aligned with business priorities, and properly monitored.

• Identify teams that are lagging and investigate the underlying causes.

• Question inadequate plans, unrealistic estimates, ambiguous ownership, and superficial status reports.

• Confirm that reported progress accurately reflects actual engineering output.

• Enhance planning and forecasting practices using evidence-based delivery methods.

• Collaborate with QA and engineering leads to monitor escaped bugs, rework, release readiness, and quality gates based on the Definition of Ready/Done.

• Manage cross-team dependencies, ensure that blockers are owned and resolved, and conduct fact-based escalations.

• Evaluate the composition of external teams, including role coverage, seniority mix, areas of ownership, and capability gaps.

• Identify delivery and quality challenges stemming from team structure, ownership, skills, allocation, technical leadership, or requirements.

• Ensure that external teams adhere to company delivery protocols, documentation requirements, engineering standards, quality gates, and reporting practices.

• Develop vendor/team delivery scorecards that assess predictability, quality, responsiveness, planning accuracy, reliability, and escalation patterns.

• Convey delivery status, risks, and trade-offs to both technical and non-technical stakeholders, translating issues into business impact.

• Work in collaboration with external engineering and vendor leaders, product managers, engineering and technical leads, QA, platform engineering, and business stakeholders.

⛳️ Requirements

• Over 7 years of experience in software delivery, technical or engineering delivery management, technical program management, or engineering leadership.

• Proven track record in managing delivery across multiple external teams, vendors, or distributed partners.

• Experience overseeing delivery among engineering teams, vendors, or delivery groups with approximately 20–35 members.

• Familiarity with various business models or product environments.

• Strong understanding of software development lifecycles, agile delivery, estimation, release planning, QA workflows, and engineering team dynamics.

• Ability to create delivery reports and analyses while identifying gaps obscured by reporting.

• Proficiency in delivery metrics such as planned vs. actual, cycle time, throughput, escaped bugs, rework, blocked work, and predictability.

• Expertise in risk and dependency management.

• Outstanding communication skills with both technical and non-technical audiences.

• Practical experience with tools such as Jira, GitHub, Confluence, Linear, or Azure DevOps.

• Experience in multi-product SaaS environments and in organizations reliant on external engineering partners is a plus.

• Familiarity with developing vendor scorecards or frameworks for assessing delivery performance is a plus.

• Experience in implementing Definitions of Ready/Done, release checklists, or quality gates is a plus.

• Professional proficiency in English communication; resumes should be submitted in English.

• Availability within a ±4 hour range of Central European Time (CET).

🏝️ Benefits

• Remote-first approach: work from anywhere globally, with no relocation necessary.

• Flexible hours: focus on outcomes rather than time spent at a desk.

• Unlimited paid time off (PTO).

• Learning and development budget for courses, books, conferences, and certifications.

• Home office and wellness allowance.

• Join a small, senior, collaborative team.

• Opportunity to create products utilized by millions across 160+ countries.