
Technical Account Manager – Process Cleaning Solutions
Posted Sep 9

Posted Sep 9
This is a fully remote position, open to applicants in Australia.
• Oversee and expand a portfolio of dairy and food manufacturing clients throughout Victoria
• Serve as a technical expert in dairy cleaning and production process applications
• Assist technical service teams with troubleshooting, product trials, and customer initiatives
• Build strong customer relationships and pinpoint opportunities for business expansion
• Generate leads through customer interactions, site visits, and market engagement
• Contribute to tenders, proposals, pricing submissions, and contract negotiations
• Collaborate closely with Customer Service, Supply Chain, and Product Management teams to achieve customer objectives
• Comprehend customer operations, resolve challenges, and provide solutions that foster long-term value
• Promote new product initiatives, customer engagement, and lead generation across both existing and prospective accounts
• Experience in the dairy, food, beverage, chemicals, or related manufacturing sectors
• Technical qualifications or relevant industry experience in a pertinent field
• Background in account management, sales, technical service, or customer-facing roles
• Excellent relationship-building and communication skills
• A proactive mindset towards business development and recognizing growth opportunities
• Ability to influence, negotiate, and interact with customers at various levels
• Knowledge of dairy processing or food manufacturing is highly valued
• Project management or leadership experience is greatly esteemed
• Experience in supporting technical cleaning or production process applications is highly regarded
• Police/criminal background checks, medical, drug and alcohol testing, and reference checks may be performed
• Competitive salary in line with market standards and experience
• Stable, full-time position within a global organization
• Structured onboarding and transition assistance
• Clear internal career advancement opportunities
• Flexible working arrangements where feasible
• Health, wellbeing, and employee assistance programs
• An inclusive, collaborative, and values-driven culture
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