Technical Account Manager – Process Cleaning Solutions

Posted Sep 9

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee and expand a portfolio of dairy and food manufacturing clients throughout Victoria

• Serve as a technical expert in dairy cleaning and production process applications

• Assist technical service teams with troubleshooting, product trials, and customer initiatives

• Build strong customer relationships and pinpoint opportunities for business expansion

• Generate leads through customer interactions, site visits, and market engagement

• Contribute to tenders, proposals, pricing submissions, and contract negotiations

• Collaborate closely with Customer Service, Supply Chain, and Product Management teams to achieve customer objectives

• Comprehend customer operations, resolve challenges, and provide solutions that foster long-term value

• Promote new product initiatives, customer engagement, and lead generation across both existing and prospective accounts


⛳️ Requirements

• Experience in the dairy, food, beverage, chemicals, or related manufacturing sectors

• Technical qualifications or relevant industry experience in a pertinent field

• Background in account management, sales, technical service, or customer-facing roles

• Excellent relationship-building and communication skills

• A proactive mindset towards business development and recognizing growth opportunities

• Ability to influence, negotiate, and interact with customers at various levels

• Knowledge of dairy processing or food manufacturing is highly valued

• Project management or leadership experience is greatly esteemed

• Experience in supporting technical cleaning or production process applications is highly regarded

• Police/criminal background checks, medical, drug and alcohol testing, and reference checks may be performed


🏝️ Benefits

• Competitive salary in line with market standards and experience

• Stable, full-time position within a global organization

• Structured onboarding and transition assistance

• Clear internal career advancement opportunities

• Flexible working arrangements where feasible

• Health, wellbeing, and employee assistance programs

• An inclusive, collaborative, and values-driven culture

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