Technical Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main technical contact for demand partners on a daily basis, including SSPs, DSPs, exchanges, and other programmatic collaborators.

• Oversee the onboarding, implementation, and ongoing management of new demand partners across SpringServe, Prebid, Google Ad Manager, AppLovin MAX, and various other advertising technologies.

• Track partner performance and pinpoint opportunities for optimization.

• Resolve delivery, integration, and performance challenges in coordination with internal teams and external partners.

• Cultivate partner relationships and uphold operational accountability.

• Monitor and evaluate revenue performance across programmatic advertising channels.

• Develop, maintain, and enhance KPI dashboards and reporting systems.

• Examine trends, uncover revenue opportunities, and offer actionable suggestions.

• Aid in forecasting, performance assessments, and business planning through data-driven insights.

• Collaborate with Sales, Ad Operations, Product, Engineering, and Project Management teams.

• Create scalable processes and documentation for Revenue Operations.

• Ensure adherence to industry standards and best practices in programmatic advertising operations.

• Identify opportunities to broaden demand relationships and assist in the evaluation and onboarding of new partners.

• Stay updated on digital advertising trends, technologies, and privacy developments.

• Represent TuneIn in partner meetings and, when suitable, at industry conferences and events.

⛳️ Requirements

• A minimum of 3 years of experience in Ad Operations, Programmatic Advertising, Technical Account Management, Revenue Operations, or a similar field.

• Proven experience managing technical relationships with SSPs, DSPs, exchanges, or other programmatic partners.

• Practical experience with ad servers and programmatic advertising platforms.

• Strong analytical skills with the capability to convert data into business recommendations.

• Exceptional written and verbal communication skills, including the ability to explain technical concepts to both technical and non-technical audiences.

• Solid understanding of VAST tags and video advertising workflows.

• Experience working with DSPs and programmatic advertising technologies.

• Advanced expertise in Excel or Google Sheets, particularly with Pivot Tables, complex formulas, and data analysis.

• Familiarity with SQL is preferred.

• Experience with Google Ad Manager is preferred.

• Experience with Prebid Server is preferred.

• Understanding of privacy frameworks and signals is preferred.

• Experience in audio advertising is a plus.

🏝️ Benefits

• Coverage of premium health plans for employees and eligible dependents, including dental and vision plans.

• HSA and FSA Savings.

• Paid parental leave.

• Flexible PTO policy.

• 12 paid holidays (2026).

• Wellness stipend.

• Technology stipend.

• Individual training and educational spending.

• 401k Plan.

• Pet insurance discount.

• WFH one-time stipend.

• Attractive equity package.