This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary technical liaison for enterprise clients, fostering reliable and enduring relationships.

• Perform regular account evaluations and propose optimizations to improve Sentra’s solutions.

• Offer expertise on Sentra’s products, facilitating seamless integration across multiple cloud environments.

• Recognize and resolve risks, inefficiencies, and opportunities for enhancement within customer setups.

• Work in conjunction with Technical Support to guarantee customer satisfaction.

• Manage deployment phases, ensuring smooth transitions from proof-of-concept to complete implementation.

• Provide continuous support to secure successful adoption of Sentra’s platform.

• Conduct training sessions to enable customers to fully leverage Sentra’s capabilities.

• Serve as a customer advocate, gathering feedback to guide product development.

⛳️ Requirements

• A minimum of 5 years in a technical, client-facing position, such as Technical Account Management or Solutions Engineering.

• Expertise in cloud platforms (AWS, Azure, GCP).

• Comprehensive understanding of data security and classification issues.

• Strong knowledge of data security principles and compliance regulations (e.g., GDPR, HIPAA).

• Proficient in SQL and scripting languages (e.g., Python).

• Bachelor’s degree in Computer Science, IT, Cybersecurity, or equivalent professional experience.

• Exceptional communication skills, capable of explaining complex technical ideas to diverse audiences.

• Strong analytical skills and experience in effectively addressing technical challenges.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Flexible working hours and remote work options.

• Opportunities for professional development and career advancement.

• Supportive and inclusive company culture.