Tech Manager I – Direct Sales

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead the engineering team responsible for the Agents Platform.

• Manage and nurture team members through individual development plans (IDPs), one-on-one sessions, action plans, and regular feedback.

• Guide the team in agile methodologies while facilitating planning, refinement, and retrospective meetings.

• Eliminate obstacles that hinder the team's progress.

• Cultivate a respectful and trusting work environment, adjusting leadership style as necessary.

• Identify key opportunities and roles within the organization that are essential for the team's success.

• Coordinate initiatives that involve multiple teams.

• Present outcomes to stakeholders, collect feedback, and align the product roadmap accordingly.

• Convey complex technical information in a clear and concise manner.

• Collaborate with the team to establish the squad's vision and mission.

• Monitor and enhance product, business, and technical performance metrics.

• Engage in product discovery, problem mapping, and resolving incidents.

• Contribute to product/squad objectives and key performance indicators, including OKRs.

• Define the software development process and ensure a consistent, healthy pace of work.

• Manage competing priorities, responsibilities, and risks in a dynamic, fast-paced environment.

⛳️ Requirements

• Proven experience leading software development teams focused on digital products.

• Strong technical foundation, including prior experience as a software developer or architect.

• Capability to discuss software architecture, integrations, and engineering best practices.

• Experience in enhancing processes, products, or services.

• Strong facilitation and problem-solving abilities.

• Experience collaborating with agile teams, such as Scrum, Kanban, or similar methodologies.

• Leadership experience in technology and/or process modernization or migration projects.

• Understanding of how large language models (LLMs) and agents function in a production environment.

• Familiarity with frameworks such as Agno, LangChain, or comparable technologies.

• Experience leading a senior, multidisciplinary team encompassing software engineering, data science, machine learning engineering (MLE), and AI.

🏝️ Benefits

• Flexible medical and dental insurance options.

• Prescription drug support and healthcare allowance for dependents.

• Complimentary psychotherapy sessions and 24/7 telemedicine access.

• Ongoing preventive care, mental health services, and vaccination programs.

• Meal vouchers (or on-site dining) and food allowances (including a special Christmas allowance).

• Discounts of up to 40% on brands within our ecosystem.

• Membership for Gympass/TotalPass for gyms and sports studios.

• Home office allowance for hybrid and remote work arrangements.

• Day off for birthdays.

• Pet health insurance, partner benefits, and travel/accommodation programs.

• Extended parental leave (180 days for mothers and 120 days for fathers).

• Support for parents of children with disabilities or special needs, including childcare or nanny allowances.

• Allowances for school supplies and child nutrition.

• Dedicated legal, psychological, and social support.

• Private pension plan and life insurance coverage.

• Bereavement support following the loss of parents and payroll-deductible loans.

• Transportation allowance and parking (based on the work model).