Team Leader – CIBG Operations – Trade CAM

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Oversee and approve Corporate Banking account creation and maintenance tasks conducted by CCAM.

• Evaluate and authorize account opening documents for clients in Corporate, Commercial, Government, Financial Institutions, MNC, Special Assets, and Investment Banking sectors.

• Ensure the accuracy of customer records, account structures, mandates, and authorized signatory details across banking systems.

• Review and sanction corporate fixed deposit transactions, including placements, rollovers, liquidations, and other related activities within assigned authority limits.

• Assist in KYC remediation, regulatory assessments, audit findings, and data correction projects.

• Guarantee adherence to AML, Sanctions, Regulatory, Compliance, and Operational Risk standards.

• Supervise controls, escalate exceptions and high-risk cases, and aid in internal, external, compliance, and regulatory audits.

• Ensure requests are fulfilled within service level agreements and achieve processing accuracy of 99% or higher.

• Manage workflow queues, prioritize urgent and high-value requests, and allocate workload among team members.

• Collaborate with Relationship Managers, Coverage Teams, Trade Sales, Product Teams, Compliance, Operations, Credit, and Technology groups.

• Serve as the main escalation point for operational challenges impacting client service.

• Compile Daily, Weekly, and Monthly Management Information System reports and assess operational trends for enhancements and automation.

• Provide management with updates on remediation efforts, audit responses, backlog reduction, and operational risk issues.

• Ensure compliance with UAE Central Bank regulations while safeguarding customer confidentiality.

⛳️ Requirements

• In-depth understanding of Corporate Banking Operations, Account Management, KYC/CDD standards, AML regulations, and customer lifecycle management.

• Solid grasp of Corporate Banking products, Trade Finance operations, Fixed Deposits, Digital Banking offerings, and customer onboarding procedures.

• Familiarity with regulatory standards, operational risk management, and audit controls.

• Strong leadership and team management skills.

• Exceptional stakeholder management and communication abilities.

• Robust analytical and problem-solving skills.

• Capacity to juggle multiple priorities under tight time constraints.

• Keen attention to detail and risk awareness.

• Proficient in banking systems, workflow applications, and Microsoft Office software.

• At least 5-7 years of experience in Corporate Banking Operations, Centralized Account Management, Client Onboarding, or Account Services.

• Experience working with Corporate, Commercial, Financial Institution, and Government Banking clients is preferred.

• Background in managing operational teams and service delivery functions.

• Bachelor's Degree in Business Administration, Finance, Banking, Commerce, or a related field.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional growth and development.

• Comprehensive health and wellness programs.

• Flexible work arrangements to promote work-life balance.

• Access to cutting-edge technology and resources.