Contract & Billing Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Submit proposals and bids through enterprise and government e-procurement platforms like SAP Ariba and Proactis.

• Include necessary vendor and compliance documentation, such as SOC 2 reports, W-9s, and sole-source justifications.

• Work with insurance brokers to obtain Certificates of Insurance (COIs).

• Collaborate with internal teams to review statutory-language edits during contract negotiations.

• Keep organized compliance repositories by saving executed BAAs, HIPAA documents, and government addendums within the financial system.

• Reconcile incoming Purchase Orders with completed agreements.

• Authorize the Sales team to begin customer onboarding once financial criteria are fulfilled.

• Process quotes and invoices with minimal oversight.

• Calculate account overages and perform renewal reconciliations.

• Develop an understanding of the SaaS product’s features and billing consequences.

• Report to Teletask’s executive leadership team and assist in the complete revenue cycle.

⛳️ Requirements

• 3–5 years of experience in Revenue Operations, Deal Desk, Sales Finance, or Contract Administration, preferably in a B2B SaaS or technology setting.

• At least 1 year of direct experience with government contracts.

• Comprehensive understanding of government procurement processes, regulations, and compliance standards.

• Experience navigating government contract management systems, portals, and reporting requirements.

• Strong analytical abilities, including auditing platform utilization data, calculating billing overages, and reconciling accounts.

• Exceptional attention to detail.

• Comfortable working collaboratively between Sales, Finance, Legal, and Implementation teams.

• Excellent problem-solving capabilities.

• Strong verbal and written communication skills.

• Proficient in Microsoft Office Suite, especially Excel, including pivot tables and VLOOKUPs.

• Experience with Zoho Books, Zoho CRM, or similar mid-market platforms is preferred.

• Exposure to public sector or public health contracting is an advantage.

• Experience in developing or documenting a quote-to-cash process.

• Hands-on experience in executing formal vendor bids through enterprise or government e-procurement platforms such as SAP Ariba or Proactis.

• Working familiarity with SOC 2, HIPAA, and BAAs, along with confidence in reviewing statutory contract language.

🏝️ Benefits

• Fully remote working environment.

• High visibility and autonomy in your role.

• Opportunity to connect with the Solen Software Group portfolio company network and operating model.

• Full ownership of the revenue cycle from start to finish, including bids, compliance, contracts, and renewal billing.