Team Lead – Field Service Technician

This is a fully remote position, open to applicants in Canada.

📋 Description

• Execute advanced repairs, inspections, and commissioning of mining machinery.

• Diagnose and address intricate mechanical, hydraulic, and electrical challenges.

• Offer technical assistance and suggest enhancements for equipment.

• Generate service reports, failure analyses, and associated documentation.

• Maintain service tools and equipment to guarantee safe and effective field operations.

• Oversee field service tasks and provide technical direction to technicians.

• Train, mentor, and guide team members on service protocols and best practices.

• Assist in work planning, task management, and quality execution.

• Establish strong customer relationships through professional and responsive service.

• Advocate for safety, teamwork, and ongoing improvement.

• Engage in internal and customer meetings, whether on-site or off-site, as necessary.

• Adhere to safety policies and all relevant regulations and requirements.

• Identify and report unsafe work practices, incidents, and near misses.

• Perform a “Take Five” risk assessment prior to commencing each task.

• Keep a tidy work area and comply with housekeeping standards.

• Participate in environmental, health, and safety training.

• Wear the required personal protective equipment for each task.

⛳️ Requirements

• Relevant trade certification (Red Seal certification is advantageous).

• A minimum of 3 years of pertinent experience with mining equipment is beneficial.

• Prior experience with this type of machinery is advantageous.

• Common Core training is beneficial.

• Exceptional capability to read and interpret hydraulic and electrical schematics.

• Proven ability to diagnose, troubleshoot, and repair electrical and mechanical problems on mining machinery.

• Previous leadership, mentoring, or team lead experience is advantageous.

• Outstanding written and verbal communication skills.

• Proficient in computer use, including the MS Office suite.

• Valid driver’s license and willingness to travel to local mining sites and across Canada as necessary.

• Ability and readiness to work variable schedules as required.

• Must be legally authorized to work in Canada.

🏝️ Benefits

• Numerous opportunities for overtime compensated in line with provincial employment standards.

• Tool reimbursement program.

• Retirement plan featuring employer matching contributions.

• Competitive benefits, including medical, dental, life, and disability insurance.

• Paid training.

• Opportunities for professional development and career advancement.

• Company vehicle, depending on project assignment.

• Company-issued mobile phone.

• Support from an experienced global network of technicians.

• Opportunities to mentor, lead, and nurture team members.

• Continuous training and development.