Field Service Technician Team Lead

This is a fully remote position, open to applicants in Canada.

📋 Description

• Carry out advanced repairs, inspections, and commissioning of mining equipment.

• Diagnose and resolve intricate mechanical, hydraulic, and electrical challenges.

• Offer technical support and suggest enhancements for equipment.

• Create service reports, failure analyses, and other relevant documentation.

• Maintain service tools and equipment to guarantee safe and efficient field operations.

• Oversee field service tasks and provide technical guidance to technicians.

• Train, mentor, and coach team members on service techniques and best practices.

• Assist in work planning, task coordination, and quality assurance.

• Foster strong customer relationships through professional and responsive service.

• Advocate for safety, teamwork, and continuous improvement.

• Participate in internal and client meetings, whether on-site or off-site, as required.

• Adhere to safety policies, regulations, and requirements.

• Identify and report unsafe practices, incidents, and near misses; perform a risk assessment prior to each task.

• Maintain hand tools and equipment to ensure their safe usage.

• Keep the work area organized and meet housekeeping standards.

• Engage in environmental, health, and safety training.

• Utilize the necessary personal protective equipment for each task.

⛳️ Requirements

• Relevant trade certification (Red Seal certification is advantageous).

• At least 3 years of pertinent experience with mining equipment is preferred.

• Prior experience with this type of equipment is beneficial.

• Common Core training is advantageous.

• Exceptional ability to read and interpret hydraulic and electrical schematics.

• Proven capability to diagnose, troubleshoot, and repair electrical and mechanical issues on mining equipment.

• Previous experience in leadership, mentoring, or team lead roles is a plus.

• Strong written and verbal communication skills.

• Proficient computer skills, including familiarity with the MS Office suite.

• Valid driver's license and readiness to travel to local mining sites and across Canada, as needed.

• Flexibility and willingness to work varying schedules, as required.

• Must be legally authorized to work in Canada.

🏝️ Benefits

• Multiple opportunities for overtime compensated according to provincial standards.

• Tool reimbursement program.

• Retirement plan with employer matching contributions.

• Competitive benefits package, including medical, dental, life, and disability insurance.

• Paid training.

• Opportunities for professional development and career advancement.

• Company vehicle, depending on the assignment.

• Company-provided cell phone.

• Support from a seasoned network of technicians globally.

• Opportunities to mentor, lead, and develop team members.

• Continuous training and development.