Talent Management Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee and enhance learning operations, including training governance, audit assistance, learning system management, and related operational priorities.

• Manage and improve activities associated with the learning management system, such as course deployment, tracking completion, managing transcripts, monitoring certifications, resolving issues, and providing system support.

• Partner with HR, Talent Management, business leaders, vendors, and subject matter experts to implement learning programs.

• Evaluate learning operations processes, identify areas for improvement, and introduce solutions that enhance efficiency, consistency, compliance, and service quality.

• Ensure the integrity, accuracy, and completeness of learning data and records across all systems.

• Generate, analyze, and report on both routine and ad hoc metrics regarding learning participation, compliance, effectiveness, and operational performance.

• Assist with internal and external audits by coordinating documentation, verifying training records, interpreting requirements, and aiding in organizational preparedness.

• Suggest and facilitate enhancements to learning technology through testing, validation, implementation, and process optimization.

• Develop and maintain procedures, job aids, and documentation for standardized learning operations.

• Address learner and stakeholder concerns while balancing service, compliance, and business requirements.

⛳️ Requirements

• Bachelor’s Degree with a minimum of 4 years of relevant experience, or a Graduate Degree with at least 2 years of related experience.

• Alternatively, a minimum of 8 years of related experience may substitute for a degree.

• Experience in Learning Management System administration; familiarity with SuccessFactors Learning is preferred.

• Strong project management abilities with the capacity to juggle multiple priorities.

• Experience in creating online learning content; knowledge of Articulate, Synthesia, or similar authoring tools is preferred.

• Excellent analytical skills with the ability to utilize reporting tools and interpret training data.

• Exceptional written and verbal communication abilities.

• Capacity to collaborate effectively across teams and foster strong working relationships.

• High attention to detail and a strong commitment to follow-through.

• Proficient in Microsoft Office, particularly Excel and PowerPoint.

• Ability to work independently as well as collaboratively within teams.

🏝️ Benefits

• Health and disability insurance.

• 401(k) matching.

• Flexible spending accounts.

• Employee Assistance Program (EAP).

• Education assistance.

• Parental leave.

• Paid time off.

• Company-paid holidays.

• 9/80 work schedule with every other Friday off.

• Reasonable accommodations for individuals with disabilities.