Systems Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Convert business requirements into Workday Benefits solutions, functional specifications, and system configurations.

• Design, configure, maintain, and offer support for Workday solutions centered on Benefits.

• Oversee Benefits configuration and administration, including health, wellness, and voluntary plans, eligibility rules, event-driven processes, testing, and issue resolution.

• Set up business process changes, eligibility rules, condition rules, and validation logic.

• Act as the subject matter expert for Workday Benefits.

• Collaborate with Benefits, HR COEs, Payroll, Finance, Shared Services, reporting teams, vendors, and other stakeholders.

• Evaluate system impacts and implement enhancements for business changes, regulatory requirements, and Workday releases.

• Streamline, automate, and enhance HR and Benefits operations.

• Create and execute test plans while supporting user acceptance testing.

• Investigate and resolve system issues through research, testing, and root cause analysis.

• Design, build, and uphold complex reports, dashboards, and analytics.

• Configure and sustain benefit plans, packages, eligibility criteria, and reference data.

• Engage in project lifecycle activities from requirements gathering to post-production support.

• Assist with Workday release management.

• Develop and maintain system documentation, technical specifications, process flows, job aids, and reporting.

• Track and communicate the status of issues, enhancements, and project activities.

• Deliver responsive customer support and nurture stakeholder relationships.

• Ensure adherence to organizational policies, regulations, and benefits-related processes.

• Execute other duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Applied Mathematics, or a related field; relevant experience may substitute for education.

• 3-5 years of experience in HRIS or Workday.

• At least 2 years of experience in Workday Benefits configuration and administration.

• Familiarity with supporting Benefits Open Enrollment and annual HR programs.

• Proven experience in managing project timelines, tasks, and deliverables.

• Background in working directly in or with the healthcare industry.

• Experience with HCM configuration.

• Comprehensive knowledge of Workday Benefits, Core HCM, business processes, security, reporting, and associated functionalities.

• Proficient in configuring eligibility rules, benefit events, enrollment processes, and benefits integrations.

• Capability to analyze business requirements and convert them into technical solutions.

• Strong analytical and problem-solving skills with a background in performing root cause analysis.

• Understanding of system, integration, and user acceptance testing methodologies.

• Excellent written, verbal, and presentation communication skills.

• Strong organizational abilities with the capacity to manage multiple priorities and deadlines.

• Ability to convey technical concepts to both technical and non-technical audiences.

• Capacity to work independently and collaboratively in a dynamic environment.

• Dedication to customer service and continuous improvement.

• Workday Pro Benefits Certification is preferred.

• Workday Pro HCM Core Certification is preferred.

🏝️ Benefits

• Health insurance.

• Paid time off.

• Retirement plans.

• Employee assistance program.

• Competitive suite of employee benefits designed to enhance the wellness of you and your family.