Systems Administrator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as the main system administrator and subject-matter expert for the CLM platform, managing daily configurations and maintenance tasks.

• Enhance system workflows, clause libraries, contract templates, and approval routing to align with current business processes.

• Evaluate, prioritize, and implement enhancement proposals, utilizing a gate process to ensure clarity and understanding.

• Maintain precise and comprehensive contract records, which include metadata, key dates, milestones, obligations, and related documents within the CLM system.

• Generate standard and custom reports encompassing contract renewals, expirations, compliance status, and performance metrics for partners.

• Oversee data integrity within the contract repository; detect and resolve discrepancies, duplicate entries, and incomplete information.

• Facilitate the onboarding of new CLM users through organized training programs and provide practical support to promote system proficiency across departments.

• Distribute user documentation, training resources, quick-reference guides, and standard operating procedures.

• Serve as the initial point of contact for CLM-related inquiries, promptly troubleshooting user issues and escalating them to vendors when necessary.

• Discover opportunities to automate contract workflows, approval processes, and data entry tasks within the CLM system.

• Collaborate with partners to design, implement, and document process enhancements that minimize cycle times and operational risks.

• Ensure that contracts and CLM workflows adhere to company policies, legal standards, regulatory requirements, and internal approval thresholds.

• Monitor contract obligations, renewal deadlines, and milestones, communicating relevant information to partners to mitigate risks.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• Experience with procurement processes and automated workflows.

• 8+ years of experience in contract administration, legal operations, procurement operations, or a similar system administrator position.

• 2+ years of experience with at least one enterprise CLM platform, such as Ironclad, Conga, Salesforce CLM, Icertis, DocuSign CLM, Agiloft, or a similar solution.

• Familiarity with interconnected business systems, such as Oracle, SAP, Ariba, VIM, Trustpair, or equivalent platforms.

🏝️ Benefits

• Comprehensive medical benefits, which may include medical, dental, vision, prescription coverage, and Health Savings Account (HSA) options with employer contributions.

• Wellness programs aimed at assisting employees in maintaining their health and well-being, including an Employee Assistance Program that offers support for employees and their household members.

• 401(k) plan with company match contributions to aid employees in their retirement planning.

• Paid vacation and company holidays.

• Opportunities for flexible work arrangements to encourage work-life balance.

• Educational reimbursement and comprehensive career programs designed to support employee growth.

• Global recognition and service programs to celebrate employee achievements and service milestones.

• Employee referral program.