SVP, Pharmacy Relations

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish the benchmark for engaging, retaining, and expanding pharmacy partnerships

• Enhance partner retention, satisfaction, and organic growth within RxSense's pharmacy relationship portfolio

• Manage retail, mail, and specialty contracting across both cash and funded business segments

• Lead a dedicated team of account and relationship managers

• Execute proactive business reviews, strategic check-ins, and performance reporting for pharmacy partners

• Cultivate and sustain senior-level relationships with pharmacy stakeholders

• Align engagement strategies with partners' business goals and market positions

• Coordinate services across RxSense brands, including SingleCare, ParamountRx, and Integris

• Advocate for RxSense solutions, featuring its digital marketplace, GlobalBIN, brand affordability programs, and pricing capabilities

• Identify and seek organic growth opportunities within current accounts

• Mentor, coach, and develop account and relationship managers

• Create partner feedback channels into the Product and Technology teams

• Collaborate cross-functionally with Product, Marketing, Operations, Underwriting, pricing, and contracting teams

• Provide a scalable engagement model, documented account plans, regular business reviews, standardized reporting, growth opportunities, and product-roadmap feedback

⛳️ Requirements

• A Bachelor's degree is essential; a PharmD or MBA is preferred

• Over 8 years of progressive experience in account management, client success, or partner relationship roles, ideally within retail pharmacy, pharmacy benefits, or a related healthcare environment

• Experience in a retail pharmacy chain or pharmacy operations setting is highly preferred

• Proven success in building or leading a client success or account management team, encompassing hiring, coaching, and performance management

• A history of driving retention and organic growth within existing enterprise accounts

• Strong executive presence with the capability to establish credibility and trust with senior pharmacy stakeholders

• Comprehensive understanding of the pharmacy benefits and retail pharmacy landscape, including competitive and reimbursement challenges

• Exceptional verbal, written, and presentation skills, with the discernment to navigate complex, multi-stakeholder relationships

🏝️ Benefits

• Competitive salary and performance-based incentives

• Comprehensive health, dental, and vision insurance

• Retirement savings plan with employer matching

• Professional development opportunities and training programs

• Flexible work arrangements and a supportive work environment