Sustainability Account Associate – Junior Level

This is a fully remote position, open to applicants in Germany, +1 more country.

📋 Description

• Oversee and assist customers during the post-sales phase.

• Evaluate individual customer data and enhance processes accordingly.

• Cultivate technical knowledge in sustainability and present project content to clients.

• Facilitate the onboarding process for new customers using the software.

• Serve as the primary point of contact for customers regarding product usage inquiries and issues.

• Offer technical guidance on sustainability to customers.

• Analyze sustainability KPIs and software content for customer interpretation.

• Assist customers in making informed decisions about the effective use of tools and services.

• Act as a conduit between sales teams, the sustainability department, and software engineers.

• Create and oversee tools to monitor customer activities and address the outcomes.

• Communicate with customers mainly in German; the primary internal communication language is English.

⛳️ Requirements

• Minimum of one year of experience in a similar position.

• Professional background with at least one of the following: GHG Protocol, GRI, DNK, or EcoVadis.

• Native-level proficiency in German.

• Self-sufficient, customer-oriented work approach.

• Organized and solution-focused working methodology.

• Effective and confident communication abilities.

• Eagerness to learn new sustainability topics independently.

• Business-fluent English skills.

• Experience with the GHG Protocol is advantageous.

🏝️ Benefits

• Option to work remotely or from the Munich or Berlin offices.

• Comprehensive onboarding, regular feedback sessions, and training opportunities.

• Access to top-tier equipment, technology stack, and established processes.

• Team-building events throughout the year.

• Competitive salary package.

• CO2 footprint offsetting provided by Code Gaia.

• Opportunities for personal and professional development.

• Ownership and autonomy in your role.