Survey Manager, Survey Research Science and Operations

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee multiple survey-related projects simultaneously while acting as the primary point of contact for clients.

• Develop project plans, manage timelines, and assess performance metrics.

• Create and monitor project budgets effectively.

• Coordinate workflows, dependencies, actions, and escalation processes.

• Collaborate with internal teams, subcontractors, and vendors.

• Lead cross-functional professional teams and foster collaboration.

• Offer methodological and technical support for quantitative data collection initiatives.

• Provide methodological and technical expertise for qualitative research, including cognitive interviews, one-on-one interviews, and focus group discussions.

• Establish project quality assurance protocols to ensure the integrity of data, reports, and presentations.

• Prepare proposals, analytical reports, issue papers, briefings, and other correspondence.

• Build and nurture client relationships.

• Identify potential risks and implement solutions to maintain project timelines.

• Keep leadership informed about project status and progress.

• Engage in business development activities, proposal management, and writing proposal sections.

⛳️ Requirements

• A bachelor's degree is mandatory.

• At least 3 years of practical experience in the field of survey research.

• Minimum of 2 years of experience in managing survey projects, which includes coordinating teams and tasks, tracking activity completion, overseeing schedules, monitoring project budgets, and ensuring the quality of deliverables.

• Over 2 years of proficiency with MS Office applications—Word, Excel, PowerPoint, or comparable professional skills.

• Demonstrated experience in managing and progressing multiple workstreams simultaneously.

• Excellent organizational skills and ability to follow through on tasks.

• Capability to take ownership of tasks, drive them forward independently, and identify when issues need to be escalated.

• Proven customer service skills and professionalism in client support.

• Preferred: At least 1 year of experience conducting and analyzing qualitative research.

• Preferred: A master’s degree.

• Ability to adapt, multitask, prioritize, and manage various activities in a fast-paced, dynamic environment.

• Experience with quantitative data analysis and statistical software such as R, Python, SPSS, or SAS.

• Familiarity with proposal writing and/or budget development.

• Proficiency in Spanish or another foreign language is advantageous.

🏝️ Benefits

• Remote work flexibility.

• Commitment to equal opportunity in the workplace.

• Reasonable accommodations for disabilities, disabled veterans, and sincerely held religious beliefs.

• Confidential support for accommodation needs.

• Benefits information is provided in accordance with the Transparency in Benefits Coverage Act.