Surgical IOL Manager, Ophthalmology

This is a fully remote position, open to applicants in New Zealand.

📋 Description

• Provide support to surgical facilities and manage the overall IOL portfolio within designated accounts.

• Highlight product advantages and distinguish Alcon offerings from competitors through expert technical consultancy.

• Collaborate with Account Managers, Tender, and Pricing teams to deliver customer solutions.

• Propel total IOL revenue and enhance market share within the territory.

• Speed up PCIOL market penetration.

• Facilitate the Accelerator program in selected accounts.

• Oversee tender requirements in coordination with internal teams.

• Partner with Customer Operations on consignment processes using MyAlcon360.

• Cultivate new business opportunities to meet sales objectives.

• Sustain and improve current customer relationships while managing interactions with key clients.

• Report on competitor activities through line management.

• Maintain and promote a positive company image.

⛳️ Requirements

• Relevant tertiary qualifications in optometry, orthoptics, science, or business.

• 2–3 years of experience in customer-facing positions within a surgical setting or other relevant sectors.

• Comprehensive understanding of ophthalmic procedures, product technology, and sales to the medical field.

• Proven track record in developing and implementing business plans, setting goals, and fostering team development.

• Experience in performance management.

• Strong eagerness and capability to acquire technical knowledge.

• Extensive understanding of all IOLs and the ability to detail the complete IOL product range.

• Capacity to competitively position Clareon against modified/advanced monofocals.

• Exceptional technical and interpersonal communication, presentation, and negotiation abilities.

• Customer-focused mindset with robust customer relationship management skills.

• Strong logical and analytical problem-solving capabilities.

• Ability to work independently and take initiative.

• Solid business decision-making skills grounded in data, fairness, and consistency.

• Familiarity with CRM applications such as Salesforce is preferred.

🏝️ Benefits

• Competitive compensation package.

• Opportunities for career progression.

• A collaborative and supportive team environment.

• Commitment to diversity and inclusion.

• Chance to contribute to innovative advancements in eye health.

• Meaningful work that positively impacts patients globally.