Supply Chain Support Manager

This is a fully remote position, open to applicants in India, +1 more country.

📋 Description

• Oversee inventory levels and product availability throughout the organization

• Analyze inventory movement, usage, and demand data to pinpoint shortages, surplus inventory, and supply chain risks

• Assist in forecasting and replenishment planning

• Investigate inventory discrepancies and reconcile the flow of incoming and outgoing products

• Manage and supervise purchase orders from their creation to fulfillment

• Verify orders for accuracy, pricing, quantities, completeness, and delivery specifications

• Monitor open orders and follow up on late, missed, or incomplete shipments

• Collaborate with suppliers and internal teams to address order and fulfillment challenges

• Maintain supplier relationships and assess supplier performance

• Escalate and resolve supplier-related issues impacting product availability or restaurant operations

• Assist in supplier negotiations and identify improvements in pricing, terms, and efficiency

• Keep supply chain reports and trackers updated using Excel or Google Sheets

• Analyze inventory, purchasing, supplier, and shipment data

• Develop reports on supply chain performance

• Identify opportunities for cost savings and recommend process enhancements

• Coordinate daily priorities for a small supply chain team

• Collaborate with internal stakeholders to communicate supply chain requirements and concerns

• Take ownership of operational issues until resolved

• Enhance processes, documentation, reporting, and overall efficiency

⛳️ Requirements

• 3–5+ years of experience in supply chain, procurement/purchasing, inventory management, supply planning, or a related field

• Extensive hands-on experience in inventory management and purchasing/procurement

• Proven experience working directly with suppliers and managing purchase orders

• Strong analytical abilities and comfort with large volumes of operational data

• Advanced proficiency in Excel or Google Sheets

• Experience with ERP, inventory management, purchasing, or supply chain systems

• Excellent attention to detail and ability to spot discrepancies

• Strong problem-solving skills with a proactive, ownership-driven mindset

• Outstanding written and verbal communication skills in English

• Capability to work independently in a remote setting while collaborating with a US-based team

• Willingness to work during US business hours

• Prior experience leading, supervising, or mentoring supply chain team members is preferred

• Background in restaurants, food & beverage, FMCG/CPG, retail, food manufacturing, distribution, or another inventory-intense environment is preferred

• Experience with demand or supply planning and forecasting is preferred

• Experience in managing supplier performance and negotiating with vendors is preferred

• Familiarity with identifying cost-saving or process-improvement opportunities is preferred

• Experience leading or supporting a small team is preferred

• Familiarity with BI or reporting tools is an advantage

🏝️ Benefits

• Fully remote work arrangement

• Full-time employment

• Opportunity to collaborate with a US-based team

• Written assessment to evaluate practical skills relevant to the role