Supply Chain & Operations Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the supply planning and operational execution across an expanding range of consumer wellness and supplement brands.

• Manage the product flow from demand planning and purchase orders through manufacturing, quality release, warehousing, and fulfillment.

• Monitor inventory levels, sales velocity, open orders, projected stock coverage, and demand forecasts for each SKU.

• Identify potential stockouts and maintain optimal inventory levels while managing working capital effectively.

• Prepare, submit, track, and reconcile purchase orders.

• Act as the primary operational liaison for contract manufacturers and key suppliers.

• Monitor production schedules, escalate delays, and coordinate production priorities, launches, reformulations, and product transitions.

• Take ownership of brand-side quality and compliance decisions, including product release, holds, disposition, investigations, corrective actions, traceability, and recall readiness.

• Apply dietary supplement cGMP regulations, including 21 CFR Part 111, to supplier oversight and outsourced manufacturing processes.

• Review quality documentation, testing protocols, labels, packaging, claims, version control, and final artwork approvals.

• Coordinate packaging artwork and maintain approved artwork, specifications, proofs, and production records.

• Manage the relationship with the third-party logistics provider, monitoring receiving, inventory accuracy, fulfillment, damages, backorders, and shipping exceptions.

• Analyze fulfillment, parcel, freight, packaging, and accessorial costs to identify opportunities for cost reduction.

• Maintain accurate records for inventory, purchase orders, production, receipts, and balances.

• Report on stock coverage, at-risk SKUs, open orders, delivery commitments, and purchasing needs.

• Develop scalable operational processes and documentation.

• Report directly to the CEO without supervising any direct reports.

⛳️ Requirements

• A minimum of 4 years of experience in supply chain, operations, purchasing, production planning, inventory management, logistics, or a related field.

• Direct experience in managing both contract manufacturers and third-party logistics providers (3PLs).

• Strong analytical abilities with the capacity to translate sales and inventory data into informed purchasing decisions.

• Proven experience in creating and managing purchase orders and reconciling them against receipts and invoices.

• Familiarity with dietary supplement cGMP regulations under 21 CFR Part 111, including the quality responsibilities of a brand that outsources manufacturing, such as label compliance, product release, traceability, and recall readiness.

• Sound judgment with a readiness to take ownership of quality and compliance decisions, document the rationale for decisions, and consult qualified expertise when necessary.

• Excellent project management, organizational, and communication skills.

• Exceptional attention to detail and consistent follow-through.

• Comfortable collaborating across various internal teams and external partners within a globally distributed team.

• Strong spreadsheet proficiency with the ability to learn inventory, ERP, accounting, and warehouse systems.

• Availability to work from 9:00 a.m. to 5:00 p.m. Eastern Time, with some flexibility.

• Experience in supplements is highly preferred; prior experience in a regulated product category is not mandatory.

🏝️ Benefits

• Health and dental insurance

• Paid time off (PTO)

• Paid holidays

• Remote work with a globally distributed team