Supplier Quality Manager – Glass, Hardware

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Lead initiatives to coach suppliers in enhancing quality processes, preventing defects, and optimizing performance.

• Design and execute training programs for suppliers focused on quality control techniques, 8D problem-solving, and root cause analysis.

• Provide practical coaching regarding material and component specifications.

• Mentor and advise suppliers on process enhancements and compliance efforts.

• Create and implement corrective and preventive action plans in collaboration with suppliers.

• Conduct audits of suppliers and provide follow-up coaching as necessary.

• Develop and execute supplier development roadmaps, monitoring progress towards achieving zero defects.

• Partner with Strategic Sourcing to identify, vet, and onboard new suppliers.

• Assist in innovation and improvement initiatives with suppliers aimed at cost reduction and process efficiency.

• Support new product introductions and the qualification of materials/components.

• Advocate for continuous improvement and ensure suppliers are held accountable for maintaining quality standards.

• Oversee supplier quality across diverse materials and manufacturing processes as product categories evolve.

⛳️ Requirements

• Bachelor’s degree in engineering, Industrial Discipline, or a similar field.

• Six Sigma Black Belt certification is preferred.

• Minimum of 3 years of experience in roles related to supplier quality or manufacturing quality.

• Strong background in training, coaching, and mentoring suppliers effectively.

• Ability to analyze supplier performance data and spearhead improvement strategies.

• Exceptional verbal and written communication skills, with the capacity to influence and educate suppliers.

• Willingness to travel domestically, with a frequency of 25% to 50% required.

• Proficient in Microsoft Office Suite, quality management systems, and supplier management software.

• Solid understanding of window hardware components such as hinges, locks, handles, and sealing systems.

• Experience in glass manufacturing processes, including tempering, coating, insulating, and structural glazing.

• Familiarity with quality standards related to glass thickness, coatings, durability, and optical clarity.

• Expertise in thermal performance and energy efficiency involving window glass and hardware integration.

• Ability to evaluate and enhance supplier quality for window components, ensuring material consistency and reducing defects.

• Knowledge of AAMA and NFRC regulations concerning compliance in residential glass applications.

• Applicants must be at least 18 years old to apply.

🏝️ Benefits

• Medical, dental, and vision coverage starting from day one.

• Paid time off (PTO).

• Paid holidays.

• Flexible Spending Account (FSA).

• Life insurance.

• Long-term disability (LTD) coverage.

• Short-term disability (STD) coverage.

• 401(k) retirement plan.

• Employee Assistance Program (EAP).

• Discount programs.

• Tuition reimbursement.

• Ongoing training opportunities.

• Professional development resources.

• Employee Resource Groups.

• Option for remote work.