Field Access Manager – Diabetes

This is a fully remote position, open to applicants in District of Columbia, +2 more states.

📋 Description

• Serve as the primary point of contact for assigned accounts, delivering account management support to healthcare professionals and their teams on behalf of patients.

• Offer continuous education regarding the Patient Services program, the regional payer landscape, and access to pharmacy channels.

• Facilitate pull-through efforts for patients with prescriptions across HUB, specialty pharmacy, and other avenues, ensuring proper HIPAA consent is obtained.

• Represent the Patient Services platforms in designated healthcare provider offices.

• Collaborate with both internal and external stakeholders to enhance patient access to the product.

• Cultivate advocacy within healthcare provider offices and inform staff about access and payer approval processes.

• Identify barriers to access and pinpoint necessary actions from healthcare providers to address them.

• Supply educational materials to support prior authorizations, appeals, specialty pharmacy needs, and resolution of access issues.

• Organize the utilization of patient service platforms and manage annual pharmacy reauthorizations.

• Work collaboratively across departments, including Sales, Market Access, Patient Services, and Strategic Accounts.

• Recognize and tackle urgent market development and implementation tasks to eliminate access barriers and enhance adherence.

• Develop and implement strategic business plans for key accounts and market access initiatives.

• Stay informed about national, regional, and local payer landscapes, specialty pharmacy, formularies, and utilization management standards.

• Provide field insights that support access and programs for patient/payer assistance.

• Anticipate, navigate, and resolve issues related to account and patient access.

• Show a commitment to diversity, equity, and inclusion.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• A Bachelor’s degree is required.

• A healthcare-related degree is preferred, such as MS, RN, PA, PharmD, or a similar advanced healthcare/scientific qualification.

• Over 10 years of experience in the pharmaceutical industry, particularly in payer policy and patient access.

• At least 5 years of experience in benefit verifications and/or prior authorization requirements, or equivalent experience in patient access.

• Familiarity with CMS policies and processes, including Medicare Parts B & D.

• Understanding of specialty markets, HUB/reimbursement services, and patient access programs.

• Strong grasp of specialty product access/reimbursement processes and Patient Support Services programs.

• Excellent analytical abilities to evaluate market dynamics, competitor activities, and ongoing trends in diabetes monitoring.

• Capability to collect and interpret data to inform regional strategies, including HUB and patient claims data.

• Knowledge of Integrated Delivery Networks/Integrated Health Systems.

• Proficiency in Microsoft applications and the ability to facilitate virtual meetings via Microsoft Teams.

• Capacity to manage multiple priorities with outstanding organizational and problem-solving skills.

• Proven track record of success in a cross-functional work environment.

• Competence in delivering impactful educational presentations.

• Strong familiarity with Veeva systems.

• Experience in Pediatric Endocrinology and/or Endocrinology is preferred.

• Previous experience in an Access/Reimbursement role during product launches is preferred.

• Experience in the biopharmaceutical industry in areas like product marketing, managed care, field sales, case management, or large healthcare practice is beneficial.

🏝️ Benefits

• Competitive salary and benefits package.

• Option for remote work.