Supervisor, Strategic Staffing Solutions

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Oversee nurses, surgical technologists, and allied health professionals within the Staffing Solutions Program.

• Support the overall program guidelines.

• Monitor invoices, coding, and total program expenditures.

• Administer Concur reimbursements.

• Manage Kronos timecards, schedules, job codes, PTO, shift swaps, attendance, and self-scheduling groups.

• Calculate stipends and submit payroll and incentive pay spreadsheets on a biweekly basis.

• Oversee and track employee assignments, including assignment dates, extensions, stipends, letters, schedules, PTO, orientations, and access requirements.

• Monitor reminders and completion for the Employee Health Survey.

• Conduct interviews and work with Recruiters on job offers.

• Oversee new hires and internal transfers, including onboarding, training coordination, access, badges, files, paperwork, and checklists.

• Collect and submit DHHR, WV Cares, and BMS paperwork while scheduling fingerprint appointments.

• Coordinate requirements for licensure, certification, and CBL.

• Distribute and review assignment evaluations with unit managers.

• Conduct 90-day and year-end performance reviews.

• Collaborate with HR and Employee Relations on corrective actions and performance improvement plans.

• Deliver monthly reports to system hospital HR and Education Departments.

• Organize recognition activities and develop program materials.

• Provide 24/7 support for staffing program employees, addressing call-offs, shift swaps, conflicts, access, payroll, scheduling, PTO, and patient safety concerns.

• Revise program guidelines and identify onboarding requirements.

• Mentor clinical staff and assess their growth and educational needs.

• Facilitate clinical professional development, research, evidence-based practices, recruitment, and retention initiatives.

• Exhibit leadership, communication, and conflict-resolution abilities.

• Implement special projects and other designated responsibilities.

⛳️ Requirements

• High school diploma or equivalent with five (5) years of experience in Customer Service, HR, Clinical, or Business-related field; OR an Associate’s degree in human resources, business administration, or a related field with three (3) years of experience in Customer Service, HR, Clinical, or Business-related field; OR a Bachelor’s degree in human resources, business administration, or a related field with one to two (1-2) years of experience in Customer Service, HR, Clinical, or Business-related field.

• At least two (2) years of experience working with travel nurses, surgical technologists, or allied health professionals either through agencies or within the internal system-wide resource pool.

• A Master’s degree in human resources, business administration, or a related field is preferred.

• Previous experience supervising employees is preferred.

• Strong collaboration and team-building skills.

• Detail-oriented, organized, and capable of multitasking.

• Exceptional verbal and written communication skills.

• Proficient in MS Office Suite.

• Ability to thrive in a dynamic environment.

• Capacity to work cross-functionally with multiple departments and across various disciplines.

• Occasional travel to system hospitals and/or clinics is required.

🏝️ Benefits

• Full-time schedule of 40 hours per week.

• Exempt status.

• Reasonable accommodations for individuals with disabilities.