Supervisor, Home Health Insurance Authorization

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily authorization operations to guarantee optimal efficiency.

• Offer guidance and direction to team members regarding authorization standards and procedures.

• Ensure compliance with established policies and procedures.

• Initiate communication with insurance providers.

• Manage authorization functions and maintain assigned portfolios at acceptable levels.

• Provide support and assistance to management at designated branches on authorization matters.

• Create and implement strategies to ensure authorizations align with stated objectives.

• Oversee the upkeep of provider manuals, patient information updates, and various logs.

• Ensure authorizations are finalized within set timeframes.

• Maintain adherence to customer service guidelines and commitments.

• Stay informed on authorization regulations and requirements.

• Relay regulatory and procedural updates to relevant personnel.

• Report directly to the Authorizations Manager.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• At least 3 years of experience in healthcare-related authorization.

• Some experience in a leadership or supervisory capacity is generally required.

• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.

• Strong communication skills.

• Preferred knowledge of healthcare collection and accounts receivable processes.

• Availability from Monday to Friday, 9:30 AM to 6:00 PM EST.

• Home internet connection with a minimum download speed of 25 Mbps and upload speed of 10 Mbps.

• Recommended connection types include wireless, wired cable, or DSL.

• Work from a dedicated space that minimizes interruptions to ensure protection of member PHI / HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Dedicated home workspace arrangement.

• Remote work with occasional travel to Humana offices for training or meetings.