Supervisor, German Payroll

This is a fully remote position, open to applicants in Hungary, +1 more country.

📋 Description

• Supervise and provide support to a German payroll team, which includes conducting regular one-on-one meetings and performance discussions.

• Facilitate Continuous Performance Discussions (CPD) and set quarterly objectives with team members.

• Serve as an escalation point for client-related issues concerning German payrolls, ensuring prompt resolution.

• Ensure payroll accuracy by performing performance reviews and identifying areas for process enhancement.

• Monitor and address both team and individual training requirements, fostering continuous skill development.

• Oversee the complete German payroll processing in accordance with CloudPay's governance and service standards.

• Guarantee compliance with payroll calendar deadlines, service level agreements (SLAs), and accuracy expectations.

• Collaborate with fellow German Payroll Supervisors and subject matter experts (SMEs) to ensure seamless service delivery.

• Partner with the German Payroll Manager to sustain and enhance payroll operations.

• Propose and implement process improvements to enhance team efficiency and quality of output.

• Assist in onboarding and training new team members by providing structured support.

• Investigate any discrepancies in payroll data and ensure adherence to procedures prior to processing.

• Conduct cross-checks and validations to confirm payroll results meet compliance standards.

• Maintain precise records and documentation to support audits and internal controls.

• Ensure the timely and accurate delivery of payroll, including salary payments in accordance with client SLAs.

• Prepare and submit statutory declarations to relevant authorities as necessary.

• Generate regular and on-demand payroll reports, responding to special client requests with precision and care.

⛳️ Requirements

• Proven experience in supervising or mentoring team members within a payroll or operational capacity.

• Fluent in both English and German.

• Expertise in German end-to-end payroll processing, including local statutory requirements.

• Highly organized with the capacity to prioritize tasks and manage during peak activity periods.

• Proficient in using MS Office applications, particularly Excel, as well as email and internet-based tools.

• Strong attention to detail with a firm commitment to accuracy and compliance.

• Ability to participate in strategic discussions and offer insights to leadership.

• Comfortable working across departments and regions to promote process improvements.

• Excellent interpersonal and communication skills with a customer-centric and collaborative approach.

• Confident in decision-making and problem-solving in a dynamic environment.

🏝️ Benefits

• Competitive Salary

• Competitive vacation allowance

• Calm app

• Employee Assistance Program (EAP)

• Employee Referral Program

• Work From Home Allowance

• Eye Tests & Glasses Contribution

• Private Medical Insurance

• Cafeteria

• Commuting Expenses

• CloudPay NOW

• Life Assurance

• Paid Volunteering Days

• Bereavement Leave

• Marriage Leave

• Study Leave

• PPK / Employee Capital Plan

• Sports Subscription

• Medical Allowance

• Lunch Allowance