Supervisor, Field Sales – Starlink

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Lead the regional sales efforts for the Starlink door-to-door sales initiative.

• Supervise local sales representatives in the regions involved.

• Convert national objectives into regional and individual benchmarks.

• Track daily activities and weekly performance while motivating representatives to meet or surpass goals.

• Establish standards for canvassing schedules, territory coverage, doors approached, customer interactions, and conversion rates.

• Mentor representatives in the field by observing doorstep interactions, showcasing introductions and closing strategies, and enhancing objection management and follow-up.

• Conduct regular performance evaluations and check-ins.

• Address unmet commitments and develop improvement plans with specific deadlines.

• Collaborate with the National Sales Manager and HR on staffing changes and corrective measures.

• Cultivate a driven, competitive sales team and share effective selling strategies.

• Apply the approved Starlink sales methodology and messaging.

• Ensure representatives comprehend the offer and the expected customer experience.

• Relay field insights to the National Sales Manager and implement mutually agreed adjustments.

• Work with recruiting and training teams to hire and onboard sales personnel.

• Organize representative availability and manage daily territory assignments.

• Deliver precise results, forecasts, and recovery strategies to the National Sales Manager.

• Address field-related issues and escalate any risks to sales performance or client satisfaction.

⛳️ Requirements

• Bachelor’s degree; or 4+ years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.

• At least 2 years of experience in people management.

• Demonstrated success in leading door-to-door or residential direct sales teams and achieving sales goals through active coaching and performance oversight.

• More than 4 years of experience managing a geographically dispersed sales team across multiple locations, with clear expectations and consistent follow-through.

• Strong personal selling abilities, including effective doorstep conversations, managing rejection, overcoming objections, and closing deals.

• Capacity to utilize activity and conversion metrics to pinpoint performance gaps, take decisive actions, and rapidly enhance results.

• Hands-on, results-oriented leadership approach along with excellent communication skills.

• Experience with telecom, internet services, or similar sales teams is advantageous.

• Must be willing to work extended hours and weekends as necessary.

• Readiness to travel approximately 50%–75% or more of the time to regional and other SpaceX locations.

🏝️ Benefits

• Target variable pay of 40% of on-target earnings, with a $64,000 target variable pay at 100% quota achievement.

• Long-term incentives in the form of company stock or long-term cash awards.

• Possibility of discretionary bonuses.

• Employee Stock Purchase Plan allowing for the purchase of additional stock at a discount.

• Comprehensive medical, vision, and dental insurance coverage.

• 401(k) retirement savings plan.

• Short- and long-term disability coverage.

• Life insurance benefits.

• Paid parental leave.

• Various discounts and perks.

• 3 weeks of paid vacation.

• 10 or more paid holidays each year.

• Paid sick leave in accordance with Company policy.