Supervisor, Field Sales – Starlink

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Take ownership of regional sales outcomes by translating national objectives into regional and individual goals.

• Oversee daily activities and weekly performance metrics, motivating representatives to meet or surpass expectations.

• Lead door-to-door execution, which includes managing canvassing schedules, territory coverage, number of doors knocked, customer interactions, and conversion rates.

• Mentor representatives in the field by observing doorstep interactions, demonstrating introduction and closing techniques, and enhancing objection handling and follow-up skills.

• Conduct regular check-ins and performance evaluations, address unmet commitments, and establish improvement strategies.

• Collaborate with the National Sales Manager and HR on corrective measures and staffing adjustments.

• Foster a motivated and competitive team environment while sharing effective selling strategies.

• Implement approved Starlink sales methods and messaging.

• Ensure that representatives comprehend the offer and customer experience expectations.

• Relay field feedback to the National Sales Manager and execute mutually agreed-upon changes.

• Work alongside recruiting and training teams to hire and prepare sales representatives.

• Coordinate the availability of regional representatives and manage territory coverage.

• Provide accurate results, forecasts, and recovery plans to the National Sales Manager.

• Address field issues and escalate risks that could impact sales performance or client satisfaction.

⛳️ Requirements

• Bachelor’s degree; or 4+ years of relevant professional experience in sales, customer operations, marketing, or customer success in place of a degree.

• Over 2 years of experience in people management.

• Demonstrated success in leading door-to-door or residential direct sales teams and meeting sales targets through active coaching and performance management.

• More than 4 years of experience managing a dispersed sales team across multiple territories or locations.

• Strong personal selling abilities, including effective doorstep conversations, managing rejection, overcoming objections, and closing sales.

• Capacity to leverage activity and conversion data to identify performance gaps, take decisive actions, and quickly improve results.

• A hands-on, results-oriented leadership approach paired with strong communication skills.

• Experience in telecom, internet services, or similar sales teams is advantageous.

• Must be prepared to work extended hours and weekends as necessary.

• Willingness to travel approximately 50%–75% or more of the time to regional and other SpaceX locations.

🏝️ Benefits

• Long-term incentives available in the form of company stock or long-term cash awards.

• Potential for discretionary bonuses.

• Employee Stock Purchase Plan allowing for additional stock purchases at a discount.

• Comprehensive medical, vision, and dental insurance coverage.

• 401(k) retirement savings plan.

• Short- and long-term disability insurance.

• Life insurance coverage.

• Paid parental leave.

• Various discounts and perks.

• Three weeks of paid vacation.

• Ten or more paid holidays annually.

• Paid sick leave in accordance with company policy.